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Contact Us

Ipswitch, Inc. - Network Management Division

Address
83 Hartwell Ave.
Lexington, MA 02421
USA
Main Telephone Number
781-676-5700
800-793-4825 (US & Canada)
Fax Number
781-240-5813

 

Address
Ipswitch BV
Kingsfordweg 151
1043 GR Amsterdam
Netherlands
Main Telephone Number
+31 20 8932340

 

Address
Ipswitch Japan 株式会社
〒106-0047　
東京都港区南麻布4-11-22
南麻布T&Fビル8階

 

United States & Canada

Commercial Sales

Purchase Online: Online Shop

Online Contact Sales Form: Contact Sales Form

Phone: 781-676-5870
 
For New Sales or Evaluations: 781-676-5870

For Service Agreement Renewals & Upgrades: 781-676-5736

 

United States & Canada

Public Sector (Federal, State & Local Government, Education)

Learn more about our Government Solutions


Email: govsales@ipswitch.com

Federal Government Sales
Jeff Johnson
jjohnson@ipswitch.com
781-676-5758
State & Local Government Sales
Frank Metcalfe
fmetcalfe@ipswitch.com
781-676-5759
Education Sales
Peter Giglio
pgiglio@ipswitch.com
781-645-5677
 
Service Agreement Renewals and Upgrades
Jeremy Kempner
jkempner@ipswitch.com
781-676-5769
Brian Quinn
bquinn@ipswitch.com
781-676-5869

 

International Sales

For sales or for channel partnership inquiries from:

The United Kingdom, Scandinavia, Germany, Netherlands, Russia, Spain, and Portugal, please contact:
Mike Silva
NMEurosales@whatsupgoldmail.com

France, Italy, Switzerland, Austria, Belgium, Eastern Europe, Middle East & Africa, please contact:
Yannick Hello
NMEurosales@whatsupgoldmail.com

Asia Pacific and Latin America:
Alessandro Porro
NMInternationalsales@whatsupgoldmail.com

Resellers & Channel Partners (Reseller Locator)

United States & Canada Resellers & Channel Partners (and information about Partner program)
partnersales@whatsupgold.com
781 676-5700

Online Purchase Questions

Payment inquiries and returns (within the United States and Canada)*

For all payment inquiries, please email Cleverbridge, Ipswitch's online partner. You can also contact Cleverbridge via telephone:

  • From within the United States: (866) 522-6855 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm (CST)
  • From outside the United States: +1-312-922-8693 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm (CST)

Note: For international purchases made prior to July 16, 2010 please contact Asknet at the following:

  • From within the United States: 877 873-1459 - Monday - Friday: 6:00am PST until 6:00pm PST
  • From within the United Kingdom: +44 871-6640173 (0,10 GBP per minute) - Monday - Friday: 9:00am CET until 6:00pm CET
  • From outside the U.S. and U.K.: + 49 (0)721 96458 8092 - Monday - Friday: 9:00am CET until 6:00pm CET

If you are having trouble with your online purchase please consult our ecommerce partner Cleverbridge.

Online Shop

Customer Service

Please see our FAQ

For Customer Service questions and inquiries contact us at 800-793-4825 or 781-676-5700.
You can also email us using our Online Support form.

Technical Support