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Ipswitch, Inc. - Network Management Division

Main Telephone Number
781-676-5700
800-793-4825 (US & Canada)

North American Sales
781-676-5870
Fax Number
781-240-5813

 

Address
Ipswitch BV
Kingsfordweg 151
1043 GR Amsterdam
Netherlands

 

Address
AlertFox
Altrottstraße 31
69190 Walldorf
Germany

 

Address
Ipswitch Japan 株式会社
〒106-0047 
東京都港区南麻布4-11-22
南麻布T&Fビル8階

 

United States & Canada

Sales

Purchase Online: Online Shop

Online Contact Sales Form: Contact Sales Form

For New Sales or Evaluations: 781-676-5870

For Service Agreement Renewals & Upgrades: 781-676-5736

 

International Sales & Channel Partnerships

If you have any pre-sales technical questions, please user our International Pre-Sales Form.

For sales or for channel partnership inquiries from:

The United Kingdom, please contact:
Steve Demianyk
NMEurosales@whatsupgold.com
+44 (0)20 3137 6863

Germany, Austria & Switzerland, please contact:
Sven Hoge
NMEurosales@whatsupgold.com
+49 151 55731581

France, Portugal, Spain, Balkans, Czech Republic, Slovakia, Middle East & Africa, please contact:
Yannick Hello
NMEurosales@whatsupgold.com
+33 (0)1 7640 0214

Scandinavia, Netherlands, Belgium, Luxembourg, Russia & former CIS nations, please contact:
Mike Silva
NMEurosales@whatsupgold.com
+44 020 34754746

Italy, please contact:
Chiara Ornigotti
NMEurosales@whatsupgold.com
+39 06 94801799

Asia Pacific and Latin America, please contact:
Alessandro Porro
NMInternationalsales@whatsupgold.com
+1 781 676 5795

Purchase Online: Online Shop

United States & Canada Resellers & Channel Partners

United States & Canada Resellers & Channel Partners (and information about Partner program)
partnersales@whatsupgold.com
781 676-5700

Online Purchase Questions

Payment inquiries and returns (within the United States and Canada)*

For all payment inquiries, please email Cleverbridge, Ipswitch's online partner. You can also contact Cleverbridge via telephone:

  • From within the United States: (866) 522-6855 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm - Sunday: 10am - 3pm (CST)
  • From the United Kingdom: 0800 8620377 (UK Freefone number) - Monday - Friday: 7am - 6pm - Saturday: 8am - 3pm - Sunday: 9am - 1pm (GMT)
  • From Germany: +49 221 - 222 45 - 40 - Monday - Friday: 8am - 7pm - Saturday: 9am - 4pm - Sunday: 10am - 2pm (CET)
  • From Japan: +81 120 948264 - Monday - Friday: 9am - 6pm - Saturday: 9am - 4pm (JST)

If you are having trouble with your online purchase please consult our e-commerce partner Cleverbridge.

Online Shop

Customer Service

Please see our FAQ

For Customer Service questions and inquiries contact us at 800-793-4825 or 781-676-5700.
You can also email us using our Online Support form.

Technical Support