Contact Us
Ipswitch, Inc. - Network Management Division
Main Telephone Number
781-676-5700
800-793-4825 (US & Canada)
Fax Number
781-676-5715
Address
Ipswitch BV
Kingsfordweg 151
1043 GR Amsterdam
Netherlands
Main Telephone Number
+31 20 8932340
Address
Ipswitch Japan 株式会社
〒106-0047
東京都港区南麻布4-11-22
南麻布T&Fビル8階
United States & Canada Sales Team
For Service Agreement Renewals and Upgrades
OEM Sales
Patrick Loring
781-676-5772
Government Sales
Jeff Johnson
781-676-5758
International Sales
For sales or partnership inquiries from:
The United Kingdom, Scandinavia, Germany, Netherlands, Russia, Spain, and Portugal, please contact:
Mike Silva
NMEurosales@whatsupgoldmail.com
France, Italy, Switzerland, Austria, Belgium, Eastern Europe, Middle East & Africa, please contact:
Yannick Hello
NMEurosales@whatsupgoldmail.com
Asia Pacific and Latin America:
Alessandro Porro
NMInternationalsales@whatsupgoldmail.com
Resellers & Channel Partners (see regions)
Online Purchase Questions
Domestic Payment inquiries and returns (within the United States and Canada)*
*Orders placed prior to November 1, 2009 were made with our international provider (below).
For all payment inquiries, please email Cleverbridge, Ipswitch's online partner. You can also contact Cleverbridge via telephone:
- From within the United States: (866) 522-6855 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm (CST)
- From outside the United States: +1-312-922-8693 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm (CST)
International Payment inquiries and returns (outside of the United States and Canada)
For all payment inquiries please contact our international e-commerce partner, Asknet at the following:
- From within the United States: (866) 307-5548 - Monday - Friday: 6:00am PST until 6:00pm PST
- From within the United Kingdom: +44-871-6640173 (0,10 GBP per minute) - Monday - Friday: 9:00am CET until 6:00pm CET
- From outside the U.S. and U.K.: + 49 (0)721 96458 8092 - Monday - Friday: 9:00am CET until 6:00pm CET
If you are having trouble with your online purchase please consult our ecommerce partner Cleverbridge.
Online Shop
Customer Service
Please see our FAQ
For Customer Service questions and inquiries contact us at 800-793-4825 or 781-676-5700.
You can also email us using our Customer Service form.
Technical Support
Technical support is available to customers with an active service agreement.
WhatsUp Gold Email Support Form
Forum
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