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Contact Us

Ipswitch, Inc. - Network Management Division

Address
10 Maguire Road
Suite 220
Lexington, MA 02421
USA
Main Telephone Number
781-676-5700
800-793-4825 (US & Canada)
Fax Number
781-676-5715

 

Address
Ipswitch BV
Kingsfordweg 151
1043 GR Amsterdam
Netherlands
Main Telephone Number
+31 20 8932340

 

Address
Ipswitch Japan 株式会社
〒106-0047　
東京都港区南麻布4-11-22
南麻布T&Fビル8階

United States & Canada Sales Team

Online Shop

For New Product
Phone: 781-676-5870
Email: Contact Sales Form
Bach Radoncic
bradoncic@ipswitch.com
Frank Metcalfe
fmetcalfe@ipswitch.com
Kirk Buggy
kbuggy@ipswitch.com

 

For Service Agreement Renewals and Upgrades
Phone: 781-676-5736
Lisa DeCourcy
ldecourcy@ipswitch.com

 

OEM Sales
Patrick Loring
781-676-5772
Government Sales
Jeff Johnson
781-676-5758

 

International Sales

For sales or partnership inquiries from:

The United Kingdom, Scandinavia, Germany, Netherlands, Russia, Spain, and Portugal, please contact:
Mike Silva
NMEurosales@whatsupgoldmail.com

France, Italy, Switzerland, Austria, Belgium, Eastern Europe, Middle East & Africa, please contact:
Yannick Hello
NMEurosales@whatsupgoldmail.com

Asia Pacific and Latin America:
Alessandro Porro
NMInternationalsales@whatsupgoldmail.com

Resellers & Channel Partners (Reseller Locator)

United States & Canada Resellers & Channel Partners (and information about Partner program)
partnersales@whatsupgold.com
781 676-5700

Online Purchase Questions

Payment inquiries and returns (within the United States and Canada)*

For all payment inquiries, please email Cleverbridge, Ipswitch's online partner. You can also contact Cleverbridge via telephone:

  • From within the United States: (866) 522-6855 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm (CST)
  • From outside the United States: +1-312-922-8693 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm (CST)

Note: For international purchases made prior to July 16, 2010 please contact Asknet at the following:

  • From within the United States: 877 873-1459 - Monday - Friday: 6:00am PST until 6:00pm PST
  • From within the United Kingdom: +44 871-6640173 (0,10 GBP per minute) - Monday - Friday: 9:00am CET until 6:00pm CET
  • From outside the U.S. and U.K.: + 49 (0)721 96458 8092 - Monday - Friday: 9:00am CET until 6:00pm CET

If you are having trouble with your online purchase please consult our ecommerce partner Cleverbridge.

Online Shop

Customer Service

Please see our FAQ

For Customer Service questions and inquiries contact us at 800-793-4825 or 781-676-5700.
You can also email us using our Customer Service form.

Technical Support