WhatsUp Gold Network Management
"I want WhatsUp Gold to be the notification service one-stop shop for all my applications and hardware."
Bruce McMillan, Manager of Emerging Technologies, Solvay Pharmaceuticals, Inc

Contact Us



Ipswitch, Inc. - Network Management Division

Address
10 Maguire Road
Suite 220
Lexington, MA 02421
USA
Main Telephone Number
781-676-5700
800-793-4825 (US & Canada)
Fax Number
781-676-5715
Address
Ipswitch BV
Kingsfordweg 151
1043 GR Amsterdam
Netherlands
Main Telephone Number
+31 20 8932340
Address
Ipswitch Japan 株式会社
〒106-0047 
東京都港区南麻布4-11-22
南麻布T&Fビル8階

United States & Canada Sales Team

Online Shop
For New Product (Email)
Bach Radoncic
bradoncic@ipswitch.com
Frank Metcalfe
fmetcalfe@ipswitch.com
Kirk Buggy
kbuggy@ipswitch.com
For Service Agreement Renewals and Upgrades
Lisa DeCourcy
ldecourcy@ipswitch.com
Jodi Bailey
jbailey@ipswitch.com
OEM Sales
Patrick Loring
781-676-5772
Government Sales
Jeff Johnson
781-676-5758

International Sales

Online Shop

For sales or partnership inquiries from:

The United Kingdom, Scandinavia, Germany, Netherlands, Russia, Spain, and Portugal, please contact:
Mike Silva
NMEurosales@whatsupgoldmail.com

France, Italy, Switzerland, Austria, Belgium, Eastern Europe, Middle East & Africa, please contact:
Yannick Hello
NMEurosales@whatsupgoldmail.com

Asia Pacific and Latin America:
Alessandro Porro
NMInternationalsales@whatsupgoldmail.com

Resellers & Channel Partners (see regions)

Reseller Locator
United States & Canada Resellers & Channel Partners (and information about Partner program)
channelsales@ipswitch.com
Channel Development Manager - East
Melissa Dougherty
mdougherty@ipswitch.com
781-676-5751
Channel Development Manager - Central & West
Robyn Grasso
rgrasso@ipswitch.com
781-676-5783
Government Sales
Jeff Johnson
govsales@ipswitch.com
781-676-5758

Online Purchase Questions

Domestic Payment inquiries and returns (within the United States and Canada)*

*Orders placed prior to November 1, 2009 were made with our international provider (below).

For all payment inquiries, please email Cleverbridge, Ipswitch's online partner. You can also contact Cleverbridge via telephone:

  • From within the United States: (866) 522-6855 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm (CST)
  • From outside the United States: +1-312-922-8693 - Monday - Friday: 8am - 8pm - Saturday: 9am - 4pm (CST)

International Payment inquiries and returns (outside of the United States and Canada)

For all payment inquiries please contact our international e-commerce partner, Asknet at the following:

  • From within the United States: (866) 307-5548 - Monday - Friday: 6:00am PST until 6:00pm PST
  • From within the United Kingdom: +44-871-6640173 (0,10 GBP per minute) - Monday - Friday: 9:00am CET until 6:00pm CET
  • From outside the U.S. and U.K.: + 49 (0)721 96458 8092 - Monday - Friday: 9:00am CET until 6:00pm CET

 

If you are having trouble with your online purchase please consult our ecommerce partner Cleverbridge.

Online Shop

Customer Service

Please see our FAQ

For Customer Service questions and inquiries contact us at 800-793-4825 or 781-676-5700.
You can also email us using our Customer Service form.

Technical Support

Technical support is available to customers with an active service agreement.

WhatsUp Gold Email Support Form

Forum

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