Network Management

Online shopping quirks can lead to consumer abandonment

Share your worst e-commerce experience to win a $50 Amazon gift card!

As e-commerce continues its climb to the top of our preferred method of shopping, a simple, efficient, and quick purchase flow (let’s face it, we’re all pressed for time) becomes more necessary than ever. In fact, a recent study reveals that a typical online consumer is over 80% less likely to return to a website after a single poor experience. Time-consuming and generally irritating problems such as error messages, broken links, slow checkouts, dual charges – just to name a few – are common examples of website problems that can lead potential buyers into the hands of their direct competitors.

While we’ve all had our share of hair-tearing online shopping experiences, we wouldn’t want our websites and web apps to fall victim to preventable and costly outages. You may have heard about the newest addition to the WhatsUp Gold product family – AlertFox End-User Monitor (EUM) It keeps your business critical websites and web apps running smoothly. But unfortunately for some websites, that’s not always the case.

Ever tried to purchase something and the site timed out? Been charged twice for your purchase? Share your e-commerce experience from hell and enter to win a $50 Amazon gift card!

Give AlertFox EUM a try today and make sure that your users’ online experience is positive!

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