Application Performance Monitoring

Because Every Company Has a Fred (and intermittent application performance issues)

Today’s true story from the front lines is about intermittent application performance issues. But it’s also about Fred, who works for one of our customers. (His name has been changed for privacy purposes.)

One evening not long ago, Fred took his laptop home and visited adult entertainment websites. Before logging off, his machine was quietly infected by malware. Fred came back to work the next morning and connected to the network.

AA023549Soon thereafter the network started to crawl.

Application performance became intermittent.

And the help desk got bombarded with user complaints.

To sort out the problem, the company’s IT manager used Flow Monitor from Ipswitch for network monitoring and traffic analysis. A quick analysis provided a graphic representation that showed the source of the problem. There was a very large amount of UDP traffic coming from Fred’s laptop. The machine was removed from the network.

Network and application performance went back to normal. And IT quietly shared a few best practices with Fred.

If you want to know what’s flowing through your network, you can take our software out for a spin for free for 30 days.

Because every company has a Fred.

 

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