Network Management

The Dashboard You Use for Network Monitoring Shouldn’t Be in a Car

Today’s tale from the front lines comes from a customer who manages a dispersed wireless network for a large U.S. city’s public school system.

To give you an idea regarding the scope of the network, it has more than 4,500 wireless access points across the city. Users’ personal devices (aka BYOD) play big into the wireless infrastructure with a wide array of laptops, tablets and smart phones attached to the network.

vintage car interior_dashboard cream black_James Christianson photographerBefore the school system purchased WhatsUp Gold Network Monitoring and management software, every time users reported problems with wireless availability and performance, members of the IT staff had to get in their cars and drive around the city in order to diagnose the issues. This was not an infrequent exercise. It was daily.

As if IT folks didn’t have enough to do around the office, this team had to get behind the wheel and hunt for needles in a haystack dozens and dozens of city blocks wide in order to make sure students, teachers and administrators had a strong wireless signal.

The school system implemented WhatsUp Gold and put its integrated wireless infrastructure management features to immediate use, including:

  • Real-time alerts for access point health.
  • Dynamic network maps to identify users and devices connected to each access point.
  • Out-of-the-box reporting on user and device bandwidth consumption
  • A single dashboard for displaying access point subscription, signal strength, hardware health and more

whatsupgold_monitor_zoom

We were pleased to know the hard working team had traded in their cars’ dashboards to navigate them through the wireless morass for a single dashboard located inside their office.

In other words, they went green.

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Discussion

2 Responses to “The Dashboard You Use for Network Monitoring Shouldn’t Be in a Car”

  1. WhatsUp Gold is really nice. School management system should go through in a systematic way. Whatsup Gold will help to go on. We have to look after many things before we purchase WhatsUp Gold.

    Posted by Mike Joe | August 26, 2013, 2:18 pm
  2. School management software have great role today which helps the all who works in education field. School management system should go through in a systematic way, so it will effectively useful to all.

    Posted by joffyjoe | September 11, 2013, 1:28 pm

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