Software Upgrades on Target When Hopsital Knew WhatsConnected

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An IT director, responsible for a network of five hospitals, called us with a problem. He couldn’t get any kind of reliable inventory of his network, applications or software. And he had to come up with a budget for software upgrades and felt like it was going to be a shot in the dark without network mapping and discovery.

Pink_Panther_2__A_Shot_In_The_Dark_(1964)He said didn’t have the time or staff for a manual inventory through every server room, wiring closet, wireless access point, operating theater and nurse’s station across five different hospitals. Even if he did, it would be hard to gather enough detail to sort out what needed updating. He needed a way to make network mapping and discovery automatic, in every location. And find out how many activations had been made on every piece of licensed software.

He tried a product from Solarwinds but it couldn’t give him enough details. He was also told by that vendor that he had to use a second product in order to create a full network map. He decided to use WhatsConnected from Ipswitch instead.  It gave him what he needed. Automatic inventory was done with a laptop instead of crawling around with a flashlight. And when he was done he exported the network maps to a PDF file and Visio so he could show other folks what he had found.

After using WhatsConnected, his final budget for software upgrades came to about 20% less than he originally planned. That shot was on target.

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