By Erin Hayes
Ever wonder how other IT professionals use WhatsUp Gold?
Marston’s, Britain’s largest brewer of cask beer, has a cool use-case story. The brewers were interested in growing their business to become known for more than great beer and pubs. They wanted their evolving clientele to know them for also providing a fun public WiFi hotspot and the place to play the latest internet-connect gaming products.
In order to do this they needed to not only enhance both front of house and back-office infrastructure but also improve communications and reliability of connection between the individual pubs and head office so they could start offering these new services to clients.
To achieve this, Marston’s took on the ambitious and innovative step of moving into the telecoms industry in its own right, allowing it to package and deploy its own customized services to various parts of the business.
But creating its own broadband network and taking responsibility for the infrastructure of its 500+ managed pubs meant that Marston’s needed to invest in a scalable networking monitoring solution to provide visibility across the new telecoms network and to help identify problems with hardware and connectivity.
Luckily, their partner, Level 8 Solutions, stepped in and recommended Ipswitch’s WhatsUp Gold.
This wasn’t Marston’s first experience with WhatsUp Gold. They’d been using within their head office for several years. They then deployed a separate WhatsUp Gold installation to monitor routers and WiFi hotspots installed at its managed pubs, as well as to support home workers also served by Marston’s Telecom.
“Using Ipswitch WhatsUp Gold, we are able to monitor the remote infrastructure installed at our estate of managed pubs across the country, ensuring that equipment is functioning correctly and that the connectivity we are providing through Marston’s Telecom is also performing as expected,” McMinn explained.
Plus sides to using WhatsUp Gold over other products like HP Insight were WhatsUp Gold’s clear and easy to follow feedback on the state of the network and the devices connected to it; its single point of view over the health of the network being monitored; and the clear visual guidance when a device encounters a problem.
As in . . . Green is Good, Red is Bad.
If you’re interested in reading the full Case Study click here.
So what about you? Do you use WhatsUp Gold to monitor something even more interesting that beer? If you do, let us know about it in the comments!