WhatsUp Gold: Daily Network Monitor Blog

Network Monitoring News

Posts Tagged ‘ Alert Center ’

By Lauren Smith

The WhatsUp Gold team had a wonderful time at Interop 2012 Las Vegas and we hope you all did too!

It was great speaking with so many of you – but we didn’t realize how many folks were unaware of the newest features available in WhatsUp Gold, such as:

  • Integrated Layer 2 discovery, mapping, and asset reporting with one click (together with WhatsConnected)
  • Task-oriented Web User Interface
  • Consolidated alerting and notification management in a single console via Alert Center
  • FIPS 140-2 encryption and validation (Flow Monitor & WhatsVirtual)
  • Monitors (Fan, SQL Query, HTTP Content, APC UPS, Printers, etc.)
  • Absolute-value interface reports

Learn more about the evolution of WhatsUp Gold and all of its advanced features, or give WhatsUp Gold a try (completely free) for 30 days!

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By Erin Hayes

Ever wonder how other IT professionals use WhatsUp Gold?

Marston’s, Britain’s largest brewer of cask beer, has a cool use-case story. The brewers were interested in growing their business to become known for more than great beer and pubs. They wanted their evolving clientele to know them for also providing a fun public WiFi hotspot and the place to play the latest internet-connect gaming products.

In order to do this they needed to not only enhance both front of house and back-office infrastructure but also improve communications and reliability of connection between the individual pubs and head office so they could start offering these new services to clients.

To achieve this, Marston’s took on the ambitious and innovative step of moving into the telecoms industry in its own right, allowing it to package and deploy its own customized services to various parts of the business.

But creating its own broadband network and taking responsibility for the infrastructure of its 500+ managed pubs meant that Marston’s needed to invest in a scalable networking monitoring solution to provide visibility across the new telecoms network and to help identify problems with hardware and connectivity.

Luckily, their partner, Level 8 Solutions, stepped in and recommended Ipswitch’s WhatsUp Gold.

This wasn’t Marston’s first experience with WhatsUp Gold. They’d been using within their head office for several years. They then deployed a separate WhatsUp Gold installation to monitor routers and WiFi hotspots installed at its managed pubs, as well as to support home workers also served by Marston’s Telecom.

“Using Ipswitch WhatsUp Gold, we are able to monitor the remote infrastructure installed at our estate of managed pubs across the country, ensuring that equipment is functioning correctly and that the connectivity we are providing through Marston’s Telecom is also performing as expected,” McMinn explained.

Plus sides to using WhatsUp Gold over other products like HP Insight were WhatsUp Gold’s clear and easy to follow feedback on the state of the network and the devices connected to it; its single point of view over the health of the network being monitored; and the clear visual guidance when a device encounters a problem.

As in . . . Green is Good, Red is Bad.

If you’re interested in reading the full Case Study click here.

So what about you? Do you use WhatsUp Gold to monitor something even more interesting that beer? If you do, let us know about it in the comments!

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By Erin Hayes

Twenty years and counting in business and WhatsUp Gold just keeps getting better!

We’re excited to announce our largest release in the history of Ipswitch WhatsUp Gold today – v14.2.

We couldn’t have done it without our customers – literally. You guys are responsible for the development and inclusion of four new major features:

-       Business hour reporting was the #1 requested feature

-       Blackout summary notifications was the #4 most requested feature

-       Errors and discards monitoring was the #6 most requested feature

-       PDF scheduled/email reports was the #9 most requested feature.

We are also releasing two new plug-ins:

-WhatsUp Gold WhatsVirtual – Now you can monitor and manage both physical and virtual VMWare environments from a single console!

-WhatsUp Gold Failover Manager – Keep your peace of mind that your WUG data will be safe with this secondary WUG Server in the case of a primary server failure.

In addition we’ve made many improvements to three of the four other plugins, WhatsUp Gold Flow Monitor, WhatsUp Gold WhatsConnected and WhatsUp Gold WhatsConfigured.

But I’ll let you hear about it from the Guru. Don’t forget to check out our YouTube or Viddler channel for a complete set of tutorial videos for this release!

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By Sean Barry

I know that as a network manager, having free time is a rare occurrence so it is essential that you stay ahead of the game when it comes to managing and monitoring your IT infrastructure. A big part of this is knowing exactly where and when issues occur in the network the minute they happen. This means making sure that you receive alerts about network failures before anybody else. It is important to take a proactive or predictive approach to monitoring and managing your company’s network. Knowing about potential problems before they actually have a negative impact ensures optimal up time and performance.

So organizing your alert information is a vital part of effectively managing your network. However, as networks continuously change and grow, this can tend to be a pretty time consuming and difficult process. Well, with the new Alert Center available in WhatsUp Gold v14, you gain the ability to consolidate all of your alert information and notification policies in one workspace. This not only makes your life as a network administrator easier, but it also ensures that you are always on top of your network.

With the Alert Center, you are able to define and implement system wide notification policies based on the criticality of a device or system. Alert acknowledgement allows you to respond to alerts and provide status and acknowledgement, showing other administrators that a problem is being worked on or resolved. Automatic Resolution is an innovative new feature that actually enables the product to reset monitors if a threshold falls back within parameters by the next polling.

Find out more about the new Alert Center from one of our very own WhatsUp Gold experts, Nathan Smith.

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