WhatsUp Gold: Daily Network Monitor Blog

Network Monitoring News

Posts Tagged ‘ network management software ’

By Lauren Smith

 The WhatsUp Gold Team is proud to announce the expansion of the only WhatsUp Gold certified hands-on training – now available around the globe in various languages! In order to help customers leverage the full power and functionality of their Ipswitch network management solution, Authorized Training Centers in Australia, China, Taiwan and Singapore (serving all ASEAN countries) will begin offering courses immediately. Additional training centers in different parts of the world are already undergoing certification training and will be available to serve more countries soon.

For more details, additional information, or to register for a class, you can simply visit our Certified Hands-On Training website or email internationaltraining@whatsupgold.com .

To read the full press release on this exciting announcement, click here!

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By Lauren Smith

The WhatsUp Gold Team is heading out to Secure World Atlanta, April 10-11th!  Swing by WhatsUp Gold Booth #402 to see what we have in store. Don’t miss the chance to win a $100 Amazon gift card, meet members of the WhatsUp Gold team, and check out the latest version of WhatsUp Gold. 

Stop by booth #402 and you can enter to win a $100 Amazon gift card and get yourself some WhatsUp Gold swag as well as meet members of the WUG team, including Jason Williams and Alex Iannuzzi.  You’ll even get to check out WhatsUp Gold v15 – this latest version of WhatsUp Gold has a completely redesigned web interface, allowing you to see deeper than ever before. Before you head out, don’t forget to attend the Industry Expert Panel, “Into the Breach,” on Wednesday, the 11th in the Keynote Theater.  Brian Jacobs, member of the WUG team will be participating in the panel discussion.

We hope to see you there!

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By Lauren Smith

The WhatsUp Gold Team is proud to announce the launch of our new WhatsUp Gold North American Channel Loyalty Program.  Through the new Partner Portal, powered by Salesforce.com, partners will be able to stay connected with the WhatsUp Gold Sales Team as well as receive access to a wide range of resources and tools they need to do their job as well as increase ROI.  For example, partners will receive unprecedented visibility and management of leads, deal registrations, opportunities, and service renewals, premium technical support, and access to training resources.

The new program will also enable partners to grow their business through innovative new technologies, quality resources, and products, including a comprehensive Partner Portal, product certification programs, and a Fast-Start Partner Enablement.  The deal registration program rewards proactive partners engaged in promotion of WhatsUp Gold products in order to support their efforts for registered deals.  In addition, partners will have access to the “WhatsUp Gold Ninja Partner Online Community” where they will qualify for the “WhatsUp Gold Ninja of the Month” and have the ability to win various rewards and prizes.   

Investment is our partners’ business is very important to the WUG Team, and the new partner program will ensure mutual success as suggested by Caitlin Buxton, Ipswitch Network Management Division’s Director of North American Channel Sales. “Our partners are an extension of our sales force and part of the WhatsUp Gold Team” states Caitlin.  “Not only do we invest in our partners’ business, we don’t compete with them. We want to make sure that all of our sales, services, and support teams are aligned for mutual success and the WhatsUp Gold Channel Loyalty Program will enable this to occur.”

To learn more about the WhatsUp Gold Channel Loyalty Program and read the full press release, click here.

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By Lauren Smith

Google has recently revealed its latest endeavor – Project Glass. Project Glass is a pair of ‘smart’ glasses that will provide users with real-time information right in front of their eyes. These glasses can be seen in the picture below.

Google stated “a group of us from Google[x] started Project Glass to build this kind of technology, one that helps you explore and share your world, putting you back in the moment.” They recently launched a video of what this sort of technology could look like, check it out!

So what are your thoughts on Project Glass – cool or creepy?

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By Lauren Smith

The WhatsUp Gold team is thrilled to announce that we have been named a finalist for the DCS Datacentre Networking Product of the Year award!

The Datacentre Solutions Awards “reward the products, projects and services as well as honour companies and teams operating in data centre fields…The DCS Awards categories provide a wide range of options for organizations involved in the IT industry to participate.”

A judging panel of respected editors and analysts chose the Finalists and now it’s your chance to vote for the winner! Please vote for WhatsUp Gold for the Datacentre Networking Product of the Year award – voting closes on May 7th and winners will be announced on May 23rd.

VOTE NOW!

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By Lauren Smith

The WhatsUp Gold Team is proud to announce that WhatsUp Gold has been named Network Computing’s Network Management Product of the Year 2012! In addition to this award, Ipswitch founder and CEO, Roger Greene, was named runner up in the Contribution to ICT award. 

In 2007, the Network Computing Awards were launched to recognize the companies, products, and services that have most impressed the readers of one of the longest established computer networking publications.  WhatsUp Gold continues to impress readers, winning the award in 2010 after being awarded runner up in 2008, 2009, and 2011.  Ennio Carboni, president of the Network Management Division, expresses his appreciation, “We are pleased to have been awarded the highly regarded award from Network Computing for 2012. It underlines our commitment and vision of delivering a highly innovative and agile network management solution that will provide real tangible benefits for organisations of all sizes.”

It is an honor to have been awarded and recognized following a vote of over 20,000 readers and industry analysts.   Dave Bonner, event manager at Network Computing Awards congratulates the Network Management Division. “This years’ event was another record-breaker since the launch of the awards, with record number of nominations and votes pouring in. WhatsUp Gold continues to impress on the market and our readers’ votes clearly highlight its importance to businesses of all sizes.” Thanks to readers who voted, your recognition is very much appreciated here at Ipswitch. 

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By Brian M. Jacobs

Each year in March, 68 U.S. college basketball teams come together for the Big Dance (also known as March Madness).  One of the unique features of this tournament is the first rounds of the tournament occur in a short amount of time; the first 36 games occur over seven days (many during business hours).  The proliferation of streaming video, helped by the fact that NCAA.com offers online viewing of all games for a flat price of $4.99, means more employees than ever are able to watch their Alma Maters and favorite teams play in the tournament.  TBS and CBS indicated a 47% increase in video streaming of NCAA tournament games in 2011; we anticipate this year’s tournament will blow those numbers out of the water.

This year is the perfect storm for network issues stemming from video streaming — with the advent of BYOD (bring your own devices), most employees have a multitude of ways to use the enterprise network to watch those games.  Unlike radio & television broadcasts, there is a linear relationship between the number of viewers and the amount of bandwidth required to sustain those video streams.  This presents significant challenges for enterprise network managers, both in understanding the impact of March Madness on the network, and in proactively addressing potential issues before they become outage events.

Top Conversations

FlowMonitor Top Conversations

So, how can you know if your network was affected by March Madness this year?  Interface monitoring can help identify increased bandwidth consumption, but provides no insight into the causes of a surge in traffic.  Traffic analysis software, such as the FlowMonitor plugin for WhatsUp Gold, can work with flow-capable network hardware to provide insight into the traffic that traverses an enterprise network.  FlowMonitor includes predefined reports to help administrators quickly identify top conversations and applications; powerful dynamic filters can be used to easily drill down to expose needed information.

Traffic analysis isn’t only about identifying network hogs; FlowMonitor can help you secure your network too!  Use FlowMonitor in conjunction with AlertCenter (part of WhatsUp Gold) to receive instant notification of suspicious network activity; correlate alerts from AlertCenter with system log archives from the WhatsUp Log Management Suite to ensure your data remains safe.

March Madness provides administrators with a real-world example of how valuable traffic analysis can be to an IT organization.  You can evaluate WhatsUp Gold, including FlowMonitor and all the other plugins, free for thirty days.  See how WhatsUp Gold makes IT management simple!

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By Lauren Smith

Results from a recent survey, focusing on the network monitoring software licensing process, have finally been revealed.  In this recent survey, the Ipswitch Network Management Division set out to explore the scope, causes, and impact of IT buyer confusion due to complex software licensing and its effect on purchase behavior. The survey reflects input from a broad range of IT professionals managing networks of small, mid-sized and enterprise organizations throughout Europe and the U.S. 

 So, what exactly did the results indicate? Here are some key statistics:

  • More than 50% of network professionals report selecting an insufficient IT monitoring license level to monitor their infrastructure and applications assets
  • A whopping 67% of mid-sized businesses and 75% of enterprises  exceeded the limit of their selected license level at the end of their first year

Additionally, survey results reveal that estimating errors are more likely when selecting a network monitoring license based on “elements” instead of a direct count of, say, the number of “devices.”  In addition, what constitutes an “element” is a major cause for this confusion and budget overspending for comparable functionality and value. The surprise most often occurs at the first-year renewal, when organizations are locked-in to pay more.

What makes these “elements” confusing? “IT management professionals often don’t completely understand the element based licensing process,”explains Ennio Carboni, President of Ipswitch Network Management Division.  “This results in suboptimal value from licensed monitoring capacity. Customers either overcompensate to buy at higher priced tiers, or they buy less and compromise the level of monitoring they need.  WhatsUp Gold has always offered a clear, device-based licensing model that keeps things simple.”

With the intent of clearing up the market confusion on network monitoring licensing based on information collected from the survey, WhatsUp Gold will include a comparative element count in all of its price sheets and web listings with immediate effect.

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By Lauren Smith

Take Back Your Network March Madness Style with WhatsUp Gold! Our latest infographic illustrates how WhatsUp Gold can help you manage your network and battle against common problems that emerge each day.  Whether you’re faced with router failure or an internet outages, WhatsUp Gold can help you take back your network.

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By Rick Gines

As I sit in my office, I periodically look over at a fake plastic tree nearby. As I look at it, about the only maintenance that it would ever need is a periodic dusting. It doesn’t require any sunlight, water or fertilizer to keep its color or shape.                                                                                     

Contrast this to the flower boxes around my home. Since I live in a climate that carries all four seasons, there is a point where no plants are able to thrive. During the winter, the plant energy retreats into the root system to hibernate, and when the ground temperature is warm enough, things begin to grow again. The problem is that sometimes weeds apparently receive this warm weather trigger when the temperature is barely above freezing. No flowers grow, but the weeds are in full-on growth mode as soon as the snow melts. Left untamed, the weeds will sprout, and if nothing is done, they will overtake the flowers.

So, how is this analogy akin to IT Management? Well, to be honest, the fake tree has very little to do with it, but if you do nothing to improve and maintain your IT Management situation, eventually, you’ll be tossed out as my fake tree will be someday. IT Management must be more like how I attack the weeds in my flower boxes. If your IT infrastructure is left unchecked, weeds will appear. These IT “weeds” could be anything from an unpatched desktop, to the wiring closet that has more patch cables than original wiring, to VM sprawl (the morning glory of weeds), to an untrained user who opens every email sent to him/her. These IT weeds start small — but spread. Good IT Management practices will have tools, policies, and procedures defined to discover these IT weeds quickly, and snuff them out while they are still small. Without best practices, you’ll never discover these weeds until it’s too late – when they damage the flowers around them, leading to IT service disruptions.

My advice, given my experience in this industry, is to follow a couple of very simple steps and always adhere to the K.I.S.S. principle (Keep it Simple, Stupid). First, know what you have to maintain and stay on top of it. How many flower gardens do you own? Is it the whole yard (a small company’s IT), a corner flower bed (the web server pool) or the prize rose garden (the new private cloud initiative)? Once you have defined your boundaries, always know what’s there, and keep on top of anything that changes.

Second, build in maintenance periods for your “turf.” No one likes unplanned downtime, but maintenance periods, scheduled well in advance, are invaluable. They allow you the time to remove the unwanted weeds in your specific garden, for pruning last year’s growth (deleting unused VMs, reclaiming licenses), fertilizing for new growth (adding storage or memory), or simply adding new plants (new services, or software) to the mix. A regular maintenance plan will help keep your IT infrastructure weed-free for the entire growing season.

An ounce of prevention is worth a pound of cure. This adage holds true whether for the weeds in your flower bed or IT Management. It’s all about being proactive to protect your business – but you often don’t necessarily have the time or resources to do it. Instead of spending upwards of 30 hours a month troubleshooting connectivity issues or needless hours troubleshooting misconfigured devices because you didn’t have alerting or automated configuration management in place, with the WhatsConnected and WhatsConfigured plugins, you’ll have proactive IT management without the labor.  With real-time insight into unauthorized configuration changes with WhatsConfigured, and automatic discovery of all your connected resources across your entire infrastructure with WhatsConnected, you’ll be on top of changes in your infrastructure the moment they happen – before these IT “weeds” turn into major business disruptions. Try 30-day free trials of WhatsConnected and WhatsConfigured today.

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