He suspected those who were trying to work were being affected by others who were listening to streaming music on Pandora or Spotify, or watching videos on YouTube or Vimeo, on their personal devices. But he just didn’t the ability have to confirm it. If he couldn’t control the use of wireless bandwidth he’d have to start paying his ISP a lot more money just to keep up.
Today we are glad to announce the availability of WhatsUp Gold version 16.2, a new upgrade to our flagship product that provides network, server and application monitoring. It helps make our customers’ jobs a lot easier to do while they work hard to manage and tame networks at companies and government organizations around the world.
TweetToday’s tale from the front lines of network management comes to us from an IT operations specialist who works at a British university. His team supports a network used by more than 8,000 students, faculty and staff. His story was a long one so we’ll sum it up: Lighting up Shadow IT: The IT operations […]
IT administrator seeks network mapping and network diagram solution and gets pointed to WhatsConnected from Ipswitch.
Then a network administrator spoke up and recommended WhatsUp Gold. He had used it at his last company. According to the IT manager, “We downloaded a trial and liked it right away. We quickly saw that WhatsUp Gold could monitor what we need to monitor – it had what we needed without unnecessarily complicated features or excess cost.”
WhatsUp Gold continues to make his team proactive in addressing and solving problems quickly. He reckons that his team’s quality of service has risen to the same or higher level than larger, more specialized teams he has managed. “WhatsUp Gold deserves credit,” he says. “It does everything it says it does on the box.”
Everything seemed rather normal. The web servers were humming along. Until the complaints started pouring in. About a problem they couldn’t see. And neither could he.
As if IT folks didn’t have enough to do around the office, this team had to get behind the wheel and hunt for needles in a haystack dozens and dozens of city blocks wide in order to make sure students, teachers and administrators had a strong wireless signal.
TweetOur services team recently assisted a casino with their WhatsUp Gold install. The casino outsourced network management to a third-party consultant, whom we called to get the credentials for their core router. He told us he would “call us back”. Three weeks passed. No return call from the consultant. Enter WhatsConfigured. A quick analysis […]
Tweet By Matt Cline, Senior Systems Administrator at Optim Healthcare, a network of hospitals and orthopedic medical practices based in Savannah, Georgia. The ultimate goal for our business – IT included – is to deliver the best care and experience for every patient and community we serve. And this all depends on two […]