Network Operations Integration and IT (and Network) Services – Gartner’s Most Challenging Trends

TweetRead the series introduction here Trend #7 – Network Operations Integration The convergence of formerly distinct network technology platforms – take telephony systems and LANs, for example – is precipitating a major networking operations transition, including alterations in IT organizational structure. Gartner recommends network managers adopt an ITIL approach, creating an organization centered around processes [...]