Tag Archives: Network Operations Center

Network Operations Integration and IT (and Network) Services – Gartner’s Most Challenging Trends

Read the series introduction here Trend #7 – Network Operations Integration The convergence of formerly distinct network technology platforms – take telephony systems and LANs, for example – is precipitating a major networking operations transition, including alterations in IT organizational structure. Gartner recommends network managers adopt an ITIL approach, creating an organization centered around processes that deliver IT services. To enhance end-to-end IT service delivery, consider greater integration of the Network Operations Center (NOC) with IT infrastructure operations. This trend is driving complex IT organization changes, subordinating technology to processes, with the ultimate goal of seamless service delivery across all of IT. Trend #8 – IT (and Network) Services Gartner prediction: by 2012 as many as 30 percent of large enterprises will define core business-oriented IT services, along with formal service-level agreements for each service. The number of enterprises engaged in this analysis will rise from 15% in 2010. As […]

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