WhatsUp Gold: Daily Network Monitor Blog

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Posts Tagged ‘ network world ’

By Erin Hayes

Happy Birthday YouTube!

Did you know that while the online video giant’s official birthday is February 14, 2005, it was exactly five years ago today that the very first video was uploaded? Well if you didn’t, now you do.

The video was titled “Me at the Zoo,” shot by Yakov Lapitsky. It was just 19 seconds long and featured one of YouTube’s founders, Jawed Karim, at the San Diego Zoo . . . and it marked the beginning of a new way to share and view video online.

As a business, Ipswitch, Inc. has come to rely heavily on YouTube to help distribute content – from tutorial videos to viral videos – about our WhatsUp Gold product.

If you haven’t already, check out our library of video on the IpswitchWhatsUpGold Channel. You’ll find an extensive list of tutorial videos walking you through nearly every aspect of our product.

As always, we rely on your feedback to make all aspects of WhatsUp Gold the best IT management solution  we can – so if you have an opinion, don’t hold back and comment here!

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By Sean Barry

Software should make your life simpler.

That’s been the mantra of our WhatsUp Gold developers from year one, nearly 20 years ago.Today, this dilegence and commitment to our customers was vindicated by NetworkManagementSoftware scribe, Aaron Leskiw.

Leskiw conducted an in-depth review of WhatsUp Gold Premium, focusing on the usability and simplicity of the product in relation to the robust feature set that it delivers.

Leskiw’s bottom line on the review of WhatsUp Gold Premium Edition was: “The big question is: Does WhatsUp Gold deliver on its promise of making your job easier? Yes it does – and very well! All of the features tested performed superbly and the software was simple to install.

Share in our success (afterall, it’s with your feedback that we’ve successfully developed our user-friendly IT Managemetn solution!) and check out the full review here: http://www.networkmanagementsoftware.com/whatsup-gold-premium-review

Check out the full review here: http://www.networkmanagementsoftware.com/whatsup-gold-premium-review

A recent review of WhatsUp Gold Premium Edition from Aaron Leskiw on networkmanagementsoftware.com poses the question: Does network management have to be complicated?

Obviously, we think it should be just the opposite, and build our network management solutions with the goal of making the life of a network administrator that much easier. Leskiw conducted a pretty in-depth review of WhatsUp Gold Premium, focusing on the usability and simplicity of the product in relation to the robust feature set that it delivers.

The bottom line on the review of WhatsUp Gold Premium Edition? Well Leskiw had this to say: “The big question is: Does WhatsUp Gold deliver on its promise of making your job easier? Yes it does – and very well! All of the features tested performed superbly and the software was simple to install.

Check out the full review here: http://www.networkmanagementsoftware.com/whatsup-gold-premium-review

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By Kaitlyn Myers

In early March, Alessandro Porro, our International Sales Director, traveled throughout Asia to visit some of our WhatsUp Gold partners.  The first two stops of this tour were Japan and Korea, where Alessandro met with Vinetech.  Next, he visited our partner ZeroOne Technology in both China and Taiwan.  ZeroOne Technology, recently named “Distributor of the Year” in Taiwan, hosted a reseller event in both China and Taiwan.  Alessandro was able to share the product management strategy, roadmap, and provide details on our exciting upcoming releases with resellers in these regions. Finally, Alessandro wrapped up his travels in Hong Kong with a visit to Asiasoft.  Also while in Hong Kong, Alessandro met with representatives from AsiaVAD (from Singapore) to discuss current business.  We are so fortunate to have dedicated partners who are committed to making our APAC visit successful!

This trip was a great opportunity to visit our partners at their offices.  It is always exciting to visit with partners and hear from their customers; it helps achieve our mutual success. This was a great trip and we look forward to future visits!

Alessandro Porro during his presentation

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By Erin Hayes

Twenty years and counting in business and WhatsUp Gold just keeps getting better!

We’re excited to announce our largest release in the history of Ipswitch WhatsUp Gold today – v14.2.

We couldn’t have done it without our customers – literally. You guys are responsible for the development and inclusion of four new major features:

–       Business hour reporting was the #1 requested feature

–       Blackout summary notifications was the #4 most requested feature

–       Errors and discards monitoring was the #6 most requested feature

–       PDF scheduled/email reports was the #9 most requested feature.

We are also releasing two new plug-ins:

-WhatsUp Gold WhatsVirtual – Now you can monitor and manage both physical and virtual VMWare environments from a single console!

-WhatsUp Gold Failover Manager – Keep your peace of mind that your WUG data will be safe with this secondary WUG Server in the case of a primary server failure.

In addition we’ve made many improvements to three of the four other plugins, WhatsUp Gold Flow Monitor, WhatsUp Gold WhatsConnected and WhatsUp Gold WhatsConfigured.

But I’ll let you hear about it from the Guru. Don’t forget to check out our YouTube or Viddler channel for a complete set of tutorial videos for this release!

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By Ennio Carboni

AtlantaLogoWUGi

As President of Ipswitch Inc.’s Network Management division I have had the opportunity to speak with many of our customers about their experience using WhatsUp Gold.

Now, because WhatsUp Gold can be deployed and utilized in a variety of ways, each new story I hear varies from the last. But I have noticed a few common themes over the years. One such theme sounds like this:

“The phones stopped ringing as soon as it was deployed on the network.”

In fact, a few weeks ago I had a new customer call up our sales team and rave about the silence he and his team have enjoyed since they implemented WhatsUp Gold on their network. No more phone calls about the network being slow, that this server is down, that the Internet isn’t connecting, etc.

Because of the powerful systems and performance monitoring WhatsUp Gold delivers, these guys are finally the first to know when something is wrong on their network. They can now fix an issue before it affects their users.careerbuilderweb

This latest customer interaction reminded me of our history with job-search-giant, CareerBuilder. As a longtime user of WhatsUp Gold solutions, our product has literally grown along with CareerBuilder’s company.

In its early stages in 2003, at a point when the job search site was just one-fifth the size of the market leader, they brought in WhatsGold to solve their basic monitoring needs. As they’ve grown and matured, becoming the nation’s largest online job site, WhatsUp Gold has stayed a step ahead to continue to provide them the tool-set and functionality they need to manage a network that now includes close to 1300 devices.

Despite the evolution of technology and the increasing complexity of networks and managing solutions, we know that with most of our customers it is still the little things that make such a big difference. Mark Fouraker, Technologist at CareerBuilder, touches on just that in a favorite quote of mine from this customer story:

“My favorite story about WhatsUp Gold is when I was in an important meeting and was getting silent alerts on my pager about an impending issue on our network. I was sneaking out at breaks to troubleshoot and address the matter, eventually resolving it. The bottom line is that no one outside of a few people in operations had any idea there was even an issue at all. It’s just a beautiful product.”

A story like this is really powerful, in my opinion, because it shows how technology can evolve and customer needs can change, forcing us to continually adapt and innovate our product to meet those changing needs. It also shows that business relationships can certainly last as long as it remains mutually beneficial, with a bit of give and take from both sides.

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By Erin Hayes

Is That Barbie in the Server Room?

It’s official folks. Being a geek is, without a doubt, chic. Even Barbie’s doing it!

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Mattel announced last week that Barbie’s 125th career would be that of a computer engineer. Girl’s come a long way since her days as a secretary hasn’t she?

Barbie’s latest foray into the working world was determined by an online vote – Mattel’s first. A profession in high tech beat out equally progessive occupations such as Architect, Environmentalist, news anchor and surgeon.

Imagine that. After all the years tech enthusiasts have logged being pegged as “computer nerds” and a busty blonde plastic mold comes along and makes it trendy.

I wonder if her “Interests” would include long walks in the server room and magic gatherings. But I digress . . .

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By Erin Hayes

Join Our 14.2 and WhatsVirtual TTP

Ipswitch’s network management division takes pride in developing software that keeps our users on the cutting edge of industry standards. You need a network management solution that will continue to evolve as the industry evolves.

The latest product we’ve been developing, WhatsVirtual, is an answer to the growing industry trend toward virtualization. It is now essential for IT professionals to have a tool that allows them to effectively monitor and manage their virtualized environments.

Join our WhatsVirtual Technical Preview Program and be the first to give us feedback on this new tool. We view our TPP participants as an integral part of WhatsUp Gold’s product developement.
———————

The success of WhatsUp Gold’s Traffic Analysis tool late last year was without doubt due in part to your feedback and participation in our Flow Publisher TPP.

Netflow ScreenFlow Publisher is a lightweight complement to WhatsUp Gold Flow Monitor (Flow Monitor provides detailed insight into how your network bandwidth is utilized by collecting NetFlow, sFlow and J-Flow data) designed for those networks that don’t support flow data.

So cross Budget For Costly Upgrades and New Hardware off your To Do List: Flow Publisher; enables flow monitoring for every network segment and for every device whether or not they natively support flow monitoring. Flow Publisher captures raw network traffic and converts it into standard NetFlow records.

Here’s a quick 101 of network traffic analysis terms you should be familiar with in order to effectively get a handle on your network’s performance

* Top Offenders: The top offenders are those users, applications or hosts that are consuming your network bandwidth.
* BitTorrent: This is a peer-to-peer file sharing protocol used for distributing large amounts of data, which allows large files to be downloaded without affecting the performance of the network.
* WAN Data Traffic: This refers to traffic slowing down the performance of the wireless environments, usually consisting of FTP or copying files between sites.
* Security: Proper network traffic and performance monitoring allows you to detect DOS attacks and other rogue activity directed at your network.

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By Danielle Lajoie

Online ShoppingFor ambitious shoppers, Cyber Monday (the Monday after Thanksgiving) provides an opportunity to score some great deals online from the comfort of their own home or office.  According to ISACA, the IT governance association, 63% of people of all ages say they will shop online from their workplace computer at least once during the holiday season.

Cyber Monday, which is viewed as the start of the online holiday shopping season, provides plenty of deals to kickoff the season with a bang.  Shop.org is predicting 53.5% of workers will be shopping for holiday gifts at work on this single day.

What does this mean for you as a network administrator?  Well, as your fellow bargain-hungry employees are scouring the web for deals, you will likely be faced with higher bandwidth consumption, increased network traffic, and potential security risks.

The good news is there are steps you can take to mitigate these risks.  Network World released “11 Security Tips for Black Friday, Cyber Monday”, which features easy and important tips to protect your organization.  From ensuring your security software is on to using address verification systems, these tactics will help an organization avoid the problems associated with Cyber Monday.

Of course, you might be able to guess our favorite tip on the list here at WhatsUp Gold, “Monitor the networks”.  This will help you pinpoint weaknesses in the network and identify a breach if one occurs.

With Flow Monitor, a WhatsUp Gold plug-in, you can track and resolve bandwidth issues and network traffic or congestion problems.  Therefore, you can ensure critical business applications will receive the necessary bandwidth to perform.

So as you monitor your network today, remember it’s as simple as “green is good”.  And that’s just as good as the day’s bargains.

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By Peter Christensen

I attended Network World in Washington D.C. last week and sat on the Network Management track industry panel. During one of the main presentations, a straw poll was taken of the audience of about 130 networking professionals about how they find out about application or IP services failures. Over 60% of the audience raised their hands when asked if the end users informed them. The response was an eye opener to a lot of people.

The days of networks as a business driver are no longer the reality. Network managers are now driven by business requirements and must ensure that the network can provide support to how rapidly the business can react and adapt to new and varying economic drivers, markets, competitors, customers and regulatory initiatives.

The network needs to be the solid foundation and you should know your networks better than your end users. The business and your livelihood depend on it.

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By Ennio Carboni

I’ve written about this before and after reading this latest review by Denise Dubie of Network World I couldn’t resist.

If your currently a network and operations management customer of a Big 4 vendor, namely HP, BMC, CA or IBM your likely as upset as 640 of your colleagues and looking for a change in course and performance. After all, Denise stated that 40% of respondents gave the Big 4 a C grade and 30% gave the forbidden D grade. What is going on? You pay hundreds of thousands of dollars if not millions and all you get is C & D grade performance, service and respect?

Denise notes a Gartner report that says, “”Continuing customer satisfaction issues, the emergence of new technology and service delivery approaches, and the rise of large technology infrastructure providers expanding their capabilities into management software all contribute to making these industry leaders vulnerable.”

For more years than we care to count at times, visionary vendors like Ipswitch and a host of other SMB management vendors have dedicated productive time and thought to designing products that are effective in resolving pain yet easy to use. For years, the Big 4 dismissed us all as point products while they continued to fatten their products with hard to use features. As markets have matured in knowledge and grown in frustration, I feel exhilarated to know that our plan to build usable products was not only the right plan – it will make a difference in thousands of networks across the globe.

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