TweetToday’s tale from the front lines of network management comes to us from an IT operations specialist who works at a British university. His team supports a network used by more than 8,000 students, faculty and staff. His story was a long one so we’ll sum it up: Lighting up Shadow IT: The IT operations […]
After using WhatsUp Gold for two weeks, the network admin convinced his boss that he’d found the solution that would not only monitor their network and servers, but also remotely monitor the IP-connected entry turnstiles using SNMP. Now both the centralized IT team and onsite engineers get an alert immediately when a turnstile’s performance has dropped below a threshold, and the network administrator can trace the root cause from the same dashboard he uses for any other network issue.
Then a network administrator spoke up and recommended WhatsUp Gold. He had used it at his last company. According to the IT manager, “We downloaded a trial and liked it right away. We quickly saw that WhatsUp Gold could monitor what we need to monitor – it had what we needed without unnecessarily complicated features or excess cost.”
Everything seemed rather normal. The web servers were humming along. Until the complaints started pouring in. About a problem they couldn’t see. And neither could he.
TweetOur services team recently assisted a casino with their WhatsUp Gold install. The casino outsourced network management to a third-party consultant, whom we called to get the credentials for their core router. He told us he would “call us back”. Three weeks passed. No return call from the consultant. Enter WhatsConfigured. A quick analysis […]
TweetShadow IT continues to extend itself, but there are ways to take control and turn up the lights. Unapproved applications and devices can drastically diminish available bandwidth, and ultimately cost IT by hurting the performance and availability of critical IT systems. As a result, production suffers and IT pros spend way too much time trying […]
Tweet By Matt Cline, Senior Systems Administrator at Optim Healthcare, a network of hospitals and orthopedic medical practices based in Savannah, Georgia. The ultimate goal for our business – IT included – is to deliver the best care and experience for every patient and community we serve. And this all depends on two […]
TweetIf you think that public sector organizations can’t be leaders when it comes to IT management, think again. At Ipswitch’s Network Management Division, we work with government IT teams at the federal, state and local levels every day, and get to see just how innovative they really are. It’s one of the public sector’s best-kept secrets. […]
TweetHappy 40th Anniversary Mobile Phone!! How many of you are old enough to remember the first mobile phone, introduced 40 years ago today? If you aren’t, here is a picture of the first commercial handheld cellular phone that Motorola introduced in 1983, The DynaTAC 8000X. A beauty – and only the coolest of us owned one. It […]
TweetNow you can isolate issues and resolve network and application problems before users are even aware anything is wrong. The new, easy to-use WhatsUp Application Performance Monitor, lets you diagnose and fix complex application performance problems quickly from within a unified dashboard. Application Performance Monitor Highlights: • Proactively alert and automatically repair potential problems before […]