We’re glad to note that several WhatsUp Gold software products have recently been certified under the Common Criteria Evaluation and Validation Scheme (CCEVS). Most folks call it Common Criteria. If you are not familiar, it’s an internationally recognized standard allowing organizations to confidently assess the security and assurance of IT software. Specifically, to ensure they meet an agreed-upon security standard for certain government deployments. With Common Criteria certification in place, our customers have the added confidence that our WhatsUp Gold products have been validated against rigorous security standards covering user data protection, fault tolerance and authentication.
When the IT Administrator at an Italian manufacturing company started his job, the IT team was manually monitoring the network on a problem-by-problem basis. Besides the understandable drain on resources, he told us that this situation was affecting the quality of service provided to their business users. His team set about looking for a proactive network monitoring tool and ended up trying out Ipswitch WhatsUp Gold.
A major southern US city school district with more than 40,000 students reached out to Ipswitch for help after a failed attempt to implement another company’s network monitoring software. Increased security concerns were driving the school system to increase investment in building and campus safety precautions, but the monitoring software wasn’t cooperating. Enter WhatsUp Gold.
Two regional auto parts companies merged to increase their competitiveness with national chains and almost immediately ran into an unexpected problem. The IT manager tasked with consolidating the two companies’ network infrastructures found that neither company’s network monitoring products had Layer 2 and Layer 3 discovery capabilities that gave them enough detail to determine what devices to keep and which to upgrade and force them to spend more than they had budgeted for the project.
TweetToday’s tale from the front lines of network management comes to us from an IT operations specialist who works at a British university. His team supports a network used by more than 8,000 students, faculty and staff. His story was a long one so we’ll sum it up: Lighting up Shadow IT: The IT operations […]
After using WhatsUp Gold for two weeks, the network admin convinced his boss that he’d found the solution that would not only monitor their network and servers, but also remotely monitor the IP-connected entry turnstiles using SNMP. Now both the centralized IT team and onsite engineers get an alert immediately when a turnstile’s performance has dropped below a threshold, and the network administrator can trace the root cause from the same dashboard he uses for any other network issue.
Then a network administrator spoke up and recommended WhatsUp Gold. He had used it at his last company. According to the IT manager, “We downloaded a trial and liked it right away. We quickly saw that WhatsUp Gold could monitor what we need to monitor – it had what we needed without unnecessarily complicated features or excess cost.”
Everything seemed rather normal. The web servers were humming along. Until the complaints started pouring in. About a problem they couldn’t see. And neither could he.
TweetOur services team recently assisted a casino with their WhatsUp Gold install. The casino outsourced network management to a third-party consultant, whom we called to get the credentials for their core router. He told us he would “call us back”. Three weeks passed. No return call from the consultant. Enter WhatsConfigured. A quick analysis […]
TweetShadow IT continues to extend itself, but there are ways to take control and turn up the lights. Unapproved applications and devices can drastically diminish available bandwidth, and ultimately cost IT by hurting the performance and availability of critical IT systems. As a result, production suffers and IT pros spend way too much time trying […]