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Brief Notes

Wireless Network Management - WhatsUp Gold vs. SolarWinds

What's New in v16

The Evolution of WhatsUp Gold

Why WhatsUp Gold - Ten Reasons for Your Business

WhatsUp Gold Plug-In Map

WhatsUp Gold User Guides & Help Files
Case Studies

MyDealerLot
David Strickland, CTO, joined MyDealerLot in 2010. "Phone calls from dealers experiencing problems were common. When we got a complaint, that's when we started to troubleshoot." Strickland's search for a network monitoring
solution began after his team custom built tools to poll the system. "We found we still needed something with more granularity. There had to be a better way." That's when WhatsUp Gold was able to help.

WhatsUp Gold Spotlight on James Mercer - Director of IT, Flexi-Van Leasing, Inc.
The shift from technology-driven to business-driven IT positively influences the customers who ultimately determine profitability. “The customer base sees a shift and is reassured that you are aware of problems, you are aware of status, and you are actively working to correct problems – this matters for both internal and external customers.” With WhatsUp Gold as his network monitoring ally, Mercer can carry out his mission of revitalizing IT departments and transforming IT into a strategic business partner faster and with less cost. “It’s hard for WhatsUp Gold to disappoint. It really does everything.”

Flexi-Van Leasing, Inc.
When Jim Mercer arrived as IT Director of Flexi-Van in 2010, he had already used WhatsUp Gold to clean up the network in three other companies. “I knew that WhatsUp Gold would essentially do everything I wanted right out of the box – and with a little extra work, I could get it to measure and monitor nearly anything else.”
At the time, Flexi-Van had no tools to look at the health of the network, alert IT staff of problems, or study historical utilization and reliability. When IT had a problem, they knew it because customers were calling them. It was a challenge Mercer had met before, and he quickly put WhatsUp Gold to work.

The Kendall Corporation
More than 1,200 users on a network spanning eight states in the Northeast, Mid-Atlantic and Midwest rely on Kendal’s IT network to manage the company’s continuing care retirement communities. The Kendall Corporation needed to maintain optimal network health 24 hours a day so they turned to WhatsUp Gold.

Close Premium Finance
Where technology has allowed Close Premium Finance to deliver market leading services to its customers, it relies heavily on its network to ensure that the services are delivered in a timely manner and with maximum uptime and availability. Ipswitch’s WhatsUp Gold allows Close Premium Finance to monitor its valuable assets within the network. From saving valuable time hunting for faults within the network, Close Premium Finance is able to pin point the exact location of a fault and rectify it without wasting an engineers’ time to go and spend hours looking for a fault in the vast network. Through utilising the alert system built into WhatsUp Gold, the Network Support team is able to keep up-to-date on what is happening within the network in out of hours ensuring that the end users within Close Premium Finance suffer minimal downtime.

Pacific Consolidated Industries
When George Hicks joined Pacific Consolidated Industries, he inherited a network infrastructure "fraught with errors, misconfigured services...and out of date systems." He also discovered a complex network of servers and mission‐critical PCs that were both physical systems and a few DR systems in a virtualized VMware environment. He soon realized that in order to effectively do his job he would need to proactively monitor all of PCI's systems. Compared to other solutions he considered, Hicks discovered that WhatsUp Gold was less costly, less complex to install, and richer in features.

LodgeNet Interactive Corporation
During any hotel stay 98% of guests turn on the television, and 87% log on to the Internet. When they do, they’re usually tapping into TV and networks managed by LodgeNet Interactive Corporation, the leading provider of media and connectivity solutions to the hospitality industry.

Clayton Financial Firm
WhatsUp Gold became Clayton’s primary network monitoring solution in 2008, when it replaced a nimbus solution that managed only Windows systems. At that time, the company paid $44,000 to nimbus for support. After moving to WhatsUp Gold, support costs dropped more than 90 percent.

O’Neill Europe
O’Neill required a high-performance network monitoring solution that would enable seamless multi-site infrastructure management, including around-the-clock monitoring of CPU utilization, disk utilization, bandwidth utilization, memory utilization and Ping latency and availability.

United States Army Central Command
CENTCOM needed a network monitoring application that could be installed quickly, immediately pinpoint the cause of network and power outages, and handle a complex, dynamic network topology. ORHA, under the direction of CENTCOM, chose WhatsUp® Gold for around-the-clock monitoring of applications, servers, devices, and network resources.
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Datasheets

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WhatsUp Gold Core Products - Chinese (Traditional)

WhatsUp Gold Core Products - Russian

WhatsUp Gold Core Products - Chinese (Simplified)

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WhatsUp Gold Core Products - French
Live Webinars

WhatsUp Gold Suite of Integrated Plugins
Our experts will quickly take you on a tour of our WhatsUp Gold product suite and answer your questions. In this 30-45 minute interactive demo you will learn how easily and quickly you can discover, map and monitor your network and applications.
Webinars

Best Practices in Network Topology Mapping
5 Must-Haves to Streamline Network Monitoring & Troubleshooting
Advances in network mapping enable network management systems to capitalize on topology intelligence already available from your network and system devices, saving you effort, time, and money. Join Brian Jacobs of Ipswitch to learn five best practices to ensure that you are doing the most with the topology intelligence provided by your network devices.

Managing Wireless Networks: A Proven Methodology
As a network manager, your biggest challenge is ensuring the availability, performance and security of your company’s IT infrastructure. The added complexity of wireless complicates your ability to deliver on these business critical goals. BYOD, rogue access, bandwidth abuse and access point performance are the key issues impacting your ability to control your wireless environment.
Brian Jacobs, Senior Product Manager, presents a proven methodology for addressing these key issues through best practices and a wireless management software.

Maximing Your WhatsUp Gold Evaluation
Walk through the major features of the WhatsUp Gold Network Management System and gain insight into the benefits for your organization. This session, for new and old users alike, is entirely focused on WhatsUp Gold and demonstrates how the product can be used to achieve greater stability and responsiveness to failures.

Best Practices: Mapping and Discovering Network Devices

Unmask the Truth in IT Management Software Licensing
Just how much can the cost of software licensing impact your infrastructure management project? Well, infrastructure management software with comparable functionality can be up to 8 times more expensive* with one type of licensing versus the other. Hard to believe? Find out more in our 30-minute webinar.

Best Practices: How to Discover, Inventory and Map your Physical and Virtual Infrastructures
Videos
WhatsUp Gold v16: Overview
Layer 2 Discovery/Mapping, Asset Reporting in v16
Wireless Infrastructure Management in WhatsUp Gold v16
WhatsUp Gold v16 - Top 10 Features
WhatsUp Gold v15 - Integration with WhatsUp Log Management Suite
WhatsUp Gold Flow Monitor v15
Support: Using NetFlow with Firewalls and NAT
Support: Configuring NetFlow Sources
Support: Configuring NetFlow Sources to Monitor Outgoing/Incoming Traffic
Support: Identifying High Traffic Usage with NetFlow Monitor
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Whitepapers

Considerations for Embracing Wireless Network Management
Employee behavior is once again driving major changes for IT departments – this time it’s BYOD. This report details three critical steps to stay ahead of employee demand for wireless access.

Maximize IT Performance and Availability

10 Versteckte Kosten des BYOD Trends – und die Lösungen

Les 10 Coûts cachés BYOD (Bring your own device / apportez vos propres terminaux)- et leurs correctifs

The Top 10 Hidden Network Costs of BYOD
If you’re over budget this year, your BYOD policy may be to blame. The bottom line: Prior planning prevents poor BYOD performance. As you budget for 2013, consider these 10 unexpected BYOD costs and how to prevent them.

WhatsUp Gold vs. Open Source Network Management
In the network management arena, open source software alternatives provide a compelling argument against big vendors that sell high cost, monolithic systems. However, the central theme to their argument relies on "cost" — open source is 'free' compared to the 'high cost' commercial software. But is it really? In this brief we address the main myths around open source network management, and present WhatsUp Gold's affordable and comprehensive network management capabilities as a strong alternative capable of delivering lower TCO (Total Cost of Ownership) and greater value across the board.

Best Practices: IT Management for Educational Institutions
You're a network engineer at an educational institution, primary or secondary school, community college or university, challenged to support the day-to-day operation across distributed campuses for hundreds or thousands of students, faculty and staff. Are you constantly asked to do more with less? Are you looking for cost-effective ways to manage and secure your infrastructure?

Best Practices: Management & Compliance for Healthcare Industry Sector
To protect and secure electronic protected health information or patient records, you need to know who is accessing which systems and data, and what users are doing at all times. Records of all events taking place in your environment are being logged right now into event logs, W3C logs or Syslog files across your servers, workstations and networking devices. Think about it log files contain complete audit trails of access, additions, deletions or manipulation of key information (i.e. employee records, patient health data, etc.).

Best Practices: IT Management for Manufacturing
IT professionals working in the manufacturing sector must establish a secure, efficient and regulatory compliant IT infrastructure. With disparate plants and locations, a complex underlying infrastructure, mission-critical applications and operational flows spanning across suppliers, distributors, customers and retailers, your role is more challenging than ever before, so it’s mandatory to consolidate and leverage every possible IT resource – including your staff.

Best Practices: IT Management for Healthcare Services
The list of challenges faced by IT professionals in the healthcare sector continues to grow, from security and compliance regulations to cost-cutting initiatives. If you are looking for cost-effective ways to manage your infrastructure and protect access to key information, read on.
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