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IT Management for Healthcare and Social Services

Enterprise-grade network, server and application monitoring at a fraction of the cost
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Your services as a network manager today, more than ever, are crucial to success in the healthcare industry. You must ensure available, efficient, high-performance systems that successfully assist provision of care to patients and clients, effective tools and information for doctors and employees, and robust services for researchers and innovators.

  • Are you looking for cost-effective ways to manage your infrastructure and protect key information?
  • Are you being asked to help contain costs by reducing your budget?
  • Are you constantly asked to do more with less?

"WhatsUp is like a virtual employee, assisting us wherever possible."
- Andreas Stiglbauer, Medical IT Department Head, Linz General Hospital, Austria

Application Performance Monitor

Healthcare and social services are under tremendous pressure to supply services and technology that help lower the cost of care. Additionally, the increased reliance on IT for more efficient services will increase the burden on IT staff. Do any of these trends feel familiar to you?

Ensuring compliance with key regulations – health and social services organizations must comply with an ever-increasing level of regulations designed to protect patient privacy

Alternative Care Models – telehealth and remote patient monitoring technologies require consistent optimal network and application performance

Medical Record Adoption – electronic medical record (EMR) adoption will continue to increase, making protection and security paramount concerns

Storage Availability and Expansion – the increasing use of digital medical imaging is putting pressure on networks and applications to provide always-on, expandable storage

Critical Application Availability – managing patient health and support services increasingly depends on the performance and availability of important applications

Are you ready to save time and money with a powerful, affordable set of products that will ensure optimal network performance and complete protection? WhatsUp Gold is the answer for you.

"My plans for using WhatsUp Gold are for it to become the central management platform for all our products. I want WhatsUp Gold to be the notification service one-stop shop for all my applications and hardware."
- Bruce McMillan, Manager of Emerging Technologies, Solvay Pharmaceuticals, Inc., USA/Belgium

Best Value IT Management for Healthcare and Social Services

WhatsUp Gold's IT Management solution offers the best value for healthcare companies and social services agencies:

Proven for Healthcare and Social Services – Worldwide, hospitals, healthcare companies and social service agencies of all sizes – from small clinics to huge healthcare networks utilize WhatsUp Gold for complete IT management.

Quick Implementation, Easy Configuration and Low Operating Cost – Despite WhatsUp Gold's robust feature set, it is very easy to install and configure. A typical install requires less than 1 hour, and a full implementation can be complete in a matter of hours.

Simple Licensing Model – WhatsUp Gold pricing is simple and straight-forward — just count the number of devices you need to monitor — plus there are no hidden costs or surprises at the end.

Air-tight security– WhatsUp Gold uses the highest level of security and protection on the market — FIPS 140-2 encryption — for all data storage, network connectivity and LDAP connections.

Regulatory Compliance – Use WhatsUp Event Log Management to eliminate exposure to security breaches, malware, loss or damage, and protect your organization against costly financial penalties and legal liabilities.

 

Download WhatsUp Gold! Download WhatsUp Log Managment! Download WhatsUp Gold! Download WhatsUp Log Management!

WhatsUp Gold delivers robust, secure, and affordable products that make IT Management simple. With nearly two decades of providing solutions to healthcare and social services customers around the globe and a broad network of regional reseller relationships — WhatsUp Gold is an ideal partner for your IT Management initiatives.

Comprehensive Features

You can discover, map and manage your entire IT infrastructure — network devices, servers, applications, virtual resources, configuration settings, events and network traffic — from a single interface. Built on an integrated, extensible and scalable architecture - one installation, one console, one Alert Center & one integrated discovery — you select the custom solution that is right for you:

Manage network devices, servers, virtual resources and applications from the same console

Discover (layer 2/3), map, document and inventory your entire infrastructure including wired and wireless, physical and virtual hardware, systems and software assets

Scale from 25 devices to 20,000 devices with additional pollers

WhatsUp Gold

Automate configuration & change management

WhatsConfigured

Understand network traffic and bandwidth usage — who and how — and secure your network by uncovering traffic abnormalities that may indicate viruses, malware and other rogue activity

WhatsUp Flow Monitor

Discover, map, monitor and manage your VM infrastructure for higher utilization and prevent virtual sprawl

WhatsVirtual

Assure network quality for IP Telephony

WhatsUp VoIP Monitor

Work Across Networks, Buildings, States, Countries and Continents - WhatsUp Gold Distributed Edition provides scalable and secure management and monitoring of any number of remote sites from a centralized site, with centralized reports, rotating views and drill-down capabilities to remote sites and problematic devices.

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Healthcare and Social services organizations face unique data protection and security challenges. Patient and employee medical records must be protected, and scrutiny has never been greater.

  • The average cost of a data breach in US has risen more than $6.6 million
  • The average overall cost of a data breach in the UK is £1.68 million
  • CardSystems Solutions went under after a critical data breach in 2005

You need to know who is accessing which systems and data, and what users are doing at all times. Records of all events taking place in your environment are being logged right now into event logs and Syslog files across your servers, workstations and networking devices.

Hospitals, physicians, and managed care companies must adopt medical information security, privacy, and data standards. This also applies to ANY employer in USA, since they are mandated to protect employee privacy information. Organizations are required to "audit and monitor system and user activity across the entire network, identify and investigate security breaches and suspicious behavior, and maintain an audit trail of user and network activity," and specifies that companies must "retain and protect log data as evidence [for] up to 6 years."

 HIPAA (Health Insurance Portability and Accountability Act)

Contracting organization that provides services to the Government have to document risk assessment planning and security event monitoring and triage processes.

 FISMA (Federal Information Security Management Act)

US Public company or accounting firm or are becoming part of one through an acquisition or merger – your management needs to certify the integrity and accuracy of financial reporting.

 SOX (Sarbanes Oxley)

If you are an international health or social services company looking to do business with a US institution, SOX and HIPAA will have compliance ramifications for you. Make sure you are protected!

See how WhatsUp Log Management Suite can help

Protect your organization against costly financial penalties and legal liabilities with WhatsUp Event Log Management Suite, in a cost-effective way, to reduce exposure to security breaches, malware, loss or damage.

At a glance

Overview Benefits How

Automatically collect, store, archive and backup all log files

Save time; get rid of time-consuming manual processes; automatically comply with multi-year data storage regulatory requirements; protects archived files from tampering via cryptographic hashing Use Event Archiver

Monitor Windows event & Syslog data in real-time to receive alerts and notifications at the first sign of trouble

 Respond faster to network outages or security threats; prevent a security threat from becoming a breach Use Event Alarm

Filter, Analyze and Report on Log Data to verify the success of internal security policies, and demonstrate regulatory compliance; Generate custom reports for IT personnel, security and compliance officers, and even law enforcement agencies

 Get answers, when you need them; reduce risks and liabilities Use Event Analyst

Spot check and review log files much faster to quickly respond to an emergency incident

Easily spot check and routinely review log files while maintaining log file store integrity Use Event Rover

Customer Success Stories: Case Studies

 

Linz AKH, Austria

Linz AKH, Austria

"WhatsUp is like a virtual employee, assisting us wherever possible."Andreas Stiglbauer, Medical IT Department Head, Linz General Hospital

Linz AKH needed to monitor network components and physical parameters. Installation of WhatsUp Gold, allowed for gradual integration of the corresponding medical segments' network components, and integration of the physical parameters for the server rooms.

PDF Document

Solvay Pharmaceuticals, Inc., USA/Belgium

"I want WhatsUp Gold to be the notification service one-stop shop for all my applications and hardware." Bruce McMillan, Manager of Emerging Technologies, Solvay Pharmaceuticals, Inc.

Solvay Pharmaceuticals (Solvay) chose WhatsUp Gold to ensure their production environment was constantly being monitored for device, network and temperature issues that, left unattended, could directly result in lost revenue.

PDF Document

UMCG, Netherlands

"Ipswitch WhatsUp has become a very important colleague for us! The medical staff now see a lot less of us, which they appreciate and we are now able to be proactive rather than reactive." Frank Beckers, IT Professional, UMCG, Netherlands

Ipswitch WhatsUp provides organizations such as UMCG with a comprehensive, easy to implement and easy to use network management solution.

PDF Document

Concordant, USA

"Using WhatsUp Gold enables us to identify and resolve a variety of issues in our customers' IT infrastructures and to resolve those issues before they can impact business. When you manage healthcare networks, it is critical to keep network downtime to the absolute minimum, if not eliminate it entirely."" Tony Lapetina, Service Operations Manager, Concordant, Inc., USA

There is a tremendous demand for support in the complete EHR lifecycle, from planning, to implementation, to post go-live optimization. As providers and practices begin to operate in their new business models, Concordant's hands-on support, from beginning to end, sets it apart from typical consulting organizations that focus on one particular area. Concordant supports the entire lifecycle for its customers with help from the powerful features in WhatsUp Gold MSP.

PDF Document

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