Jump to content

IT Management for Information and Communication Services

Enterprise-grade network, server and application monitoring at a fraction of the cost
Download WhatsUp Gold! Download WhatsUp Log Managment! Download WhatsUp Gold! Download WhatsUp Log Management!

As a network administrator for an information and communications services firm, we know that you manage systems and infrastructure critical to the success of your business. Your management expects the ability to deliver information across your business and beyond. Your clients and customers rely on your services for crucial business activities.

  • Are you trying to provide quality services as quickly and inexpensively as possible?
  • Are you looking for cost-effective ways to manage your infrastructure?

    • "We are able to monitor the remote infrastructure installed at our estate of managed pubs across the country, ensg that equipment is functioning correctly and that the connectivity we are providing through Marston's Telecom is also performing as expected."
    Mark Wilkes, managing director of Level 8, Marston's, UK


    "Our responsibility is to be able to tell them, 'your network is healthy, and your customers are taken care of, and whatever technology you want, we can run it and support it.' That's what counts in the hospitality industry, and that's what we deliver thanks to WhatsUp Gold."
    - Mike Henderson, broadband and professional services marketing LodgeNet Interactive Corporation, USA

  • Are you constantly asked to do more with less?

Information and Communication firms are on the cutting edge of providing services and content across networks. Ensuring quality service delivery is crucial to the health and success of your business.

Best Value IT Management for Information and Communication Services

WhatsUp Gold's IT Management solution offers the best value for information and communication services firms:

Proven for Information and Communication Services – Worldwide information and communication services firms of all sizes – from SMB to Enterprise utilize WhatsUp Gold for complete IT management.

Quick Implementation, Easy Configuration and Low Operating Cost – Despite WhatsUp Gold's robust feature set, it is very easy to install and configure. A typical install requires less than 1 hour, and a full implementation can be complete in a matter of hours.

Simple Licensing Model – WhatsUp Gold pricing is simple and straight-forward — just count the number of devices you need to monitor — plus there are no hidden costs or surprises at the end.

Air-tight security– WhatsUp Gold uses the highest level of security and protection on the market — FIPS 140-2 encryption — for all data storage, network connectivity and LDAP connections.

Regulatory Compliance – Use WhatsUp Event Log Management to eliminate exposure to security breaches, malware, loss or damage, and protect your organization against costly financial penalties and legal liabilities.

Download WhatsUp Gold! Download WhatsUp Event Log Managment! Download WhatsUp Gold! Download WhatsUp Event Log Management!

WhatsUp Gold delivers robust, secure, and affordable products that make IT Management simple. With nearly two decades of providing solutions to educational customers around the globe and a broad network of regional reseller relationships — WhatsUp Gold is an ideal partner for your IT Management initiatives.

Comprehensive Features

You can discover, map and manage your entire IT infrastructure — network devices, servers, applications, virtual resources, configuration settings, events and network traffic – from a single interface. Built on an integrated, extensible and scalable architecture - one installation, one console, one Alert Center & one integrated discovery – you select the custom solution that is right for you:

Manage network devices, servers, virtual resources and applications from the same console

Discover (layer 2/3), map, document and inventory your entire infrastructure including wired and wireless, physical and virtual hardware, systems and software assets

Scale from 25 devices to 20,000 devices with additional pollers

WhatsUp Gold

Automate configuration & change management

WhatsConfigured

Understand network traffic and bandwidth usage — who and how — and secure your network by uncovering traffic abnormalities that may indicate viruses, malware and other rogue activity

WhatsUp Flow Monitor

Discover, map, monitor and manage your VM infrastructure for higher utilization and prevent virtual sprawl

WhatsVirtual

Assure network quality for IP Telephony

WhatsUp VoIP Monitor

Work Across Networks, Buildings, Borders – WhatsUp Gold Distributed Edition provides scalable and secure management and monitoring of any number of remote sites from a centralized site, with centralized reports, rotating views and drill-down capabilities to remote sites and problematic devices.

See how WhatsUp Gold can help your organization

Technologies

Why

Challenges

Our Products to Help You

Cloud and virtualization

Consolidate resources

Increase efficiency

- Planning Phases

- Potential performance degradation

- Tracking physical to virtual associations

- Virtual sprawl prevention

- Management Complexity

- WhatsUp Gold

- WhatsUp Gold WhatsVirtual

Streaming media

Video Conferencing

Tools for customers

Reduce travel costs

- Ensure QoS for mission critical applications

- Manage bandwidth constraints: understand who, what & how

- Rapidly Identify bottlenecks, usage violations

- Ensure network performance

- WhatsUp Gold

- WhatsUp Gold Flow Monitor

Compliance Regulations

Secure and Protect data

- Internal and external threats

- Automated log data collection

- Multi-year log data storage

- Protection against log file tampering

- Proving Compliance

- Log File Forensics

WhatsUp Log Management Suite

 

Download WhatsUp Gold! Download WhatsUp Log Managment! Download WhatsUp Gold! Download WhatsUp Log Management!

Protect and Secure your Business and Clients

Your business is constantly handling sensitive information — such as telephony and internet data, customer information (including accounting and credit card details), financial information, and employee records. You need to know who is accessing which systems and data, and what end-users are doing at all times. Records of all events taking place in your environment are being logged right now into event logs and Syslog files across your servers, workstations and networking devices.

US Public company or accounting firm or are becoming part of one through an acquisition or merger - your management needs to certify the integrity and accuracy of financial reporting

 SOX (Sarbanes Oxley)

Merchant or provider organizations that handle or store customer credit card data and related information need to abide by the guidelines on building, managing and testing of IT infrastructure.

 PCI DSS (Payment Card Industry — Data Security Standards)

Any employer in USA is mandated to protect employee privacy information. Organizations are required to "audit and monitor system and user activity across the entire network, identify and investigate security breaches and suspicious behavior, and maintain an audit trail of user and network activity," and specifies that companies must "retain and protect log data as evidence [for] up to 6 years."

 HIPAA (Health Insurance Portability and Accountability Act)

If you are an international services firm looking to do business with a US client or partner, SOX and HIPAA will have compliance ramifications for you. Make sure you are ready!

WhatsUp Log Management Suite

Reduce exposure to security breaches, malware, loss or damage, and protect your organization against costly financial penalties and legal liabilities with WhatsUp Log Management Suite, in a cost-effective way.

At a glance

Overview

Benefits

How

Automatically collect, store, archive and backup all log files

Save time; get rid of time-consuming manual processes; automatically comply with multi-year data storage regulatory requirements; protects archived files from tampering via cryptographic hashing

Use Event Archiver

Monitor Windows event & Syslog data in real-time to receive alerts and notifications at the first sign of trouble

Respond faster to network outages or security threats; prevent a security threat from becoming a breach

Use Event Alarm

Filter, Analyze and Report on Log Data to verify the success of internal security policies, and demonstrate regulatory compliance; Generate custom reports for IT personnel, security and compliance officers, and even law enforcement agencies

Get answers, when you need them; reduce risks and liabilities

Use Event Analyst

Spot check and review log files much faster to quickly respond to an emergency incident

Easily spot check and routinely review log files while maintaining log file store integrity

Use Event Rover

Outside of the US? If your institution conducts business with US-based organizations, HIPAA regulations will apply to you as well. Will you be ready if an auditor comes knocking at your door?

Customer Success Stories: Case Studies

Marston's PLC, UK

Marston's PLC, UK

"Delivering superior products and support to our customers is paramount to our business model and we spent a lot of time reviewing the market place for suitable products. After several trials it soon became apparent that WhatsUp Gold provided all the features that we required, at a reasonable price when compared to competitor's licence models." Mark Wilkes, managing director of Level 8 Solutions, Marston's, UK

By creating its own telecoms operator and maintaining a broadband head-end, Marston's is also able to offer more cost-effective network connectivity to its 500+ managed pubs, whilst controlling DSL contention, security, bandwidth allocation and traffic prioritization.

PDF Document

BEK Communications, USA

"Currently we don't allow anyone into the console for security reasons, but what WhatsUp Gold gives you is the Web interface that mimics the console. So our team can get the console view from the Web interface without being in the console itself." Mark Harsma, Network Technologist, BEK Communications, USA

BEK chose WhatsUp Gold to keep its critical technology working in order to focus on meeting the complex requirements of its commercial and residential customers.

PDF Document

LodgeNet, USA

"In hospitality technology, we live or die by network uptime. LodgeNet delivers TV, Internet, voice and other in-room technologies to hotels and their guests. Our job is to make these services easy, fast, stable and supportable 24x7. With a network spanning all of the US and Canada, it's a gargantuan task. Using WhatsUp Gold, we went from standard, manual monitoring of our broadband network to real-time automated monitoring of the entire network in just two weeks." Mike Henderson, broadband and professional services marketing LodgeNet Interactive Corporation, USA

During any hotel stay 98% of guests turn on the television, and 87% log on to the Internet. When they do, they're usually tapping into TV and Internet networks managed by LodgeNet Interactive Corporation, the leading provider of media and connectivity solutions to the hospitality industry.

PDF Document

Download WhatsUp Gold Now!
Download WhatsUp Log Management Suite Now!