IT Management Solutions
Complete IT Management Solution with FCAPS support
The FCAPS (Fault, Configuration, Accounting, Performance and Security) model of management has long been a standard bearer for service provider networks. It focused attention on the multiple, interdependent disciplines related to service and infrastructure management. With IT groups in enterprises or federal agencies - small, mid or large – typically acting as a shared service provider for multiple departments, offices and business units, all organizations can benefit from adopting a similar approach today.
The WhatsUp Gold and WhatsUp Event Log solutions together provide comprehensive FCAPS support for complete and integrated IT Management of networks, systems and application infrastructures. With quick to deploy, easy to use and intuitive components built on a robust architecture with optional failover support, WhatsUp Gold solutions deliver network and system administrators the assurance and peace of mind that their business infrastructure is being monitored on all aspects, all the time.
Fault and Availability Management
In spite of best efforts, network or system faults are bound to happen – through the failure of hardware or software components. With redundant networks and virtualized systems somewhat mitigating the effects of hard ‘faults’, attention is shifting to proactively managing ‘availability’ of critical infrastructure. WhatsUp Gold solutions deliver immediate alerting, escalation and troubleshooting workflows to identify, pre-empt and remediate availability issues as and when they happen.
Configuration Management
Manual configuration of network devices is complex, cumbersome and prone to errors. So much so that more than half of IT management issues can be traced back to mis-configured infrastructure. WhatsUp Gold solutions automate the configuration of network devices and ensure that they comply with organizational policies. When configuration errors are detected, WhatsUp Gold Alert Center notifies network administrators and enables them to view any related availability and performance issues all in one console.
Traffic Analysis and Accounting
Most businesses don’t bill their end users or business units, yet having an accurate understanding of how network bandwidth is being consumed, by whom and from which sources and destinations is vital to infrastructure health. With detailed traffic flow analysis information from WhatsUp Flow Monitor and Flow Publisher at hand, network administrators can ascertain whether costly bandwidth is being used by legitimate business applications, or by unauthorized user activity, or by malware attacks from outside or inside the network perimeter.
Performance Management
Network and system administrators can be frequently overwhelmed with fire-fighting availability issues and service interruptions. Performance management allows them to get ahead of the curve by providing recent as well as historical trends of resource and capacity utilization and assessment of the quality of end user experience. WhatsUp Gold solutions provide much needed performance visibility to proactively manage infrastructure capacity and analyze historical, current and split-second performance metrics collection and reporting to solve IT problems rapidly and efficiently.
Security Information and Event Management
Event logs generated by infrastructure systems, devices and applications track every change – whether routine or unexpected. Effectively monitoring event logs from across the infrastructure enables administrators to ascertain when security vulnerabilities are exploited and sensitive data is put at risk. WhatsUp log management solutions do just that – for both Windows events and Syslog data - and across legacy and current versions and file formats.
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