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Submit a Customer Service Request

Customer Service is available to assist you with all of your non-technical questions. Please provide a serial number if possible.




 

Don't have your serial number?

You can look up your serial number or continue below without it. Your request may take longer to process.

This form is for Customer Service requests only. If you need to contact Technical Support, you can submit a request here.

Typical Customer Service requests include:
  • Order processing and status
  • MyIpswitch questions and issues
  • Product activation and download questions
  • Product Support Lifecycle - Find out which products are current, forecast to be discontinued or discontinued.