Today’s tale from the front lines of IT comes from a customer who works at a global conferencing company. His firm’s customers use online services that require real-time responsiveness for video and voice. So it was a shock when a playback service for recorded calls was suddenly afflicted by sporadic slowdowns several months after its launch. It pitched users into a black hole of lost recorded conference calls.
Now this post isn’t intended to take a shot at WhatsApp, but rather to serve as a warning to other companies as to what can happen and the damage that a prolonged network outage can cause. Let’s be honest, the first thing most of us in the IT field do when we hear of a major outage is scan the names involved and then give thanks that it wasn’t us.
We’re glad to note that several WhatsUp Gold software products have recently been certified under the Common Criteria Evaluation and Validation Scheme (CCEVS). Most folks call it Common Criteria. If you are not familiar, it’s an internationally recognized standard allowing organizations to confidently assess the security and assurance of IT software.
Although I am keeping up with the Olympics at home, I suspect some of my bandwidth hoarding colleagues are catching some of the competition while at work. With Sochi 9 hours away it is reasonable to think that many folks are trying to catch what’s happening before they can catch it on NBC. Now think about the fact that March Madness (here in the U.S.) is quickly approaching, and wireless network bandwidth hoarding may be quickly becoming a national pastime, and a headache for businesses and universities.
A university network supports a broad population of students, faculty and others who all rely on a wireless network to do their work. Consider the user population. A big segment of it grew up with the Internet. And they have little patience for dead spots that don’t provide access to it.