Today we are glad to announce the availability of WhatsUp Gold version 16.2, a new upgrade to our flagship product that provides network, server and application monitoring. It helps make our customers’ jobs a lot easier to do while they work hard to manage and tame networks at companies and government organizations around the world.
TweetHalloween represents the time of year that we embrace ghouls and ghosts, celebrate the macabre, and eat too much candy. This coming Thursday I’ll be greeted at my front door by trick or treat’ers, lined up for their packaged sugar rushes. In between trips to the check out the little ghosts and ghouls, I’ll be watching […]
The security gaffe and embarrassment it caused to the school’s administration could have been avoided with a network data flow monitor in place. The school system’s IT staff could have been able to determine when their configured settings were being changed — and get alerted when that happened. They’d also be able to see which students were using Facebook and other sites based on monitoring the iPad’s data flow.
Today’s tale from the front lines of network monitoring comes to us from Joe, a network administrator from an electronics company that was growing fast. When he started his new job, he was surprised to find that they used what he called a “primitive” system for communication between the help desk and the IT operations network monitoring team. As Joe put it, “they may as well have been talking with tin cans tied to a string.” This makeshift communication meant users often called IT or stopped by IT folks’ cubes to complain about a problem – leaving vague messages on sticky notes if they couldn’t find someone to talk to.
However, slowdowns started to become a real problem. And he often didn’t hear about it until 10-15 users got affected by them and started to complain. Then it would take a while to determine the cause, eating up more time than he or the company’s employees could afford. In his case, it took, on average, a good 4 hours to solve each slowdown. Then came network monitoring from Ipswitch.
After using WhatsUp Gold for two weeks, the network admin convinced his boss that he’d found the solution that would not only monitor their network and servers, but also remotely monitor the IP-connected entry turnstiles using SNMP. Now both the centralized IT team and onsite engineers get an alert immediately when a turnstile’s performance has dropped below a threshold, and the network administrator can trace the root cause from the same dashboard he uses for any other network issue.
The tech services firm chose WhatsConnected software from Ipswitch for Layer 2/3 discovery, mapping, inventory, and IT asset reporting. The product allowed them to verify each hotel’s network was set up the same way as all the rest, and network monitoring was continuous.
Then a network administrator spoke up and recommended WhatsUp Gold. He had used it at his last company. According to the IT manager, “We downloaded a trial and liked it right away. We quickly saw that WhatsUp Gold could monitor what we need to monitor – it had what we needed without unnecessarily complicated features or excess cost.”
As if IT folks didn’t have enough to do around the office, this team had to get behind the wheel and hunt for needles in a haystack dozens and dozens of city blocks wide in order to make sure students, teachers and administrators had a strong wireless signal.
Network monitoring systems for IT operations do not need to come from a Big IT Company to provide what you need. Ask yourself the following questions when determining the most efficient and affordable IT monitoring technologies.