Network Management with WhatsUp Gold
"It's just a beautiful product."
Mark Fouraker, Technologist, CareerBuilder

Customer Focused Network Management for MSPs

Network availability is a critical component to the success of any business and is even more essential for small businesses. However, many small businesses lack the IT sophistication and proper tools to do it themselves. More and more, small businesses are turning to Managed Service Providers (MSPs) to provide a valuable set of services to customers though their in-house expertise to effectively and transparently monitor customers’ networks.

Show Immediate Value to Your Customers

To increase their perceived value to customers, MSPs need to be able to:

  • Maintain or increase service levels
  • Build the role of trusted advisor to their customers
  • Assist with planning customer IT investments
  • Differentiate their managed services offering

By incorporating the strongest network management solution into their service offerings, MSPs can achieve both their business objectives and demonstrate their continued value to customers.

For MSPs, knowing their customers networks better than they do is the key element to delivering predictive, SLA-compliant network monitoring. WhatsUp Gold MSP Edition is the only MSP focused solution that not only supports a diverse client base with a wide variety of network types, architectures, and equipment, but is the one solution that is priced competitively enough that you can make and maintain the margins you need to grow profitably.

MSP Network Management Challenge WhatsUp Gold Solution
Providing excellent service to clients WhatsUp Gold provides immediate alerts whenever an issue arises, whether it’s a threshold being reached or a full-blown crash or failure. The earlier you know what is going on, the faster you can take action; before the customer ever realizes something happened.
Secure management of multiple client networks simultaneously WhatsUp Gold establishes a centralized network operations center (NOC), outfitted with a secure dashboard display that clearly maps out the network assets of each and every client. Each client network is securely and separately managed.
Increased revenue and profitability WhatsUp Gold offers exceptional value and comprehensive capabilities without an inflated price. MSPs can charge clients fair value with attractive margins.
Customers have different networks each with diverse monitoring requirements WhatsUp Gold’s flexible deployment models ensure that MSPs can monitor simple or complex customer networks with any type of connectivity.
Ability to scale within a single solution as number of clients increase WhatsUp Gold's unique scalable core architecture can handle a virtually unlimited number of locations and network components.

It isn’t a matter of just monitoring the network any longer; as an MSP, it is how you can add value to your customer’s business and engage them as a trusted partner for IT strategy. WhatsUp Gold provides the foundation for building a strong and loyal customer base. Download WhatsUp Gold MSP Edition today and increase your margins.

Back to top