Network Management with WhatsUp Gold

WhatsUp Gold Support: We're Here To Help!


Ipswitch designed WhatsUp Gold to be easy to use, implement, and own, but if you have questions, issues, or concerns, we make it easy for you to get the answers you seek. Here are information downloads and ways to access help via the Web, email, and phone.

Problems Downloading or Activating WhatsUp Gold

If you experience any issues during your download or activation process, please call us immediately at +781-676-5700 or 1-800-793-4825 US/Canada, Option 2 (for WhatsUp Gold), then Option 5 (for Customer Service)

Knowledge Base and User Forum

Current Product User Guides/Release Notes

WhatsUp Gold v12.4

WhatsConnected 1.5 Plug-in Module Just Released

VoIP Monitor Plug-in Module

NetFlow Monitor Plug-in Module

 

Previous Product User Guides/Release Notes

WhatsConnected 1.0

WhatsUp Gold v12.3

WhatsUp Gold v12

WhatsUp Gold Premium and Standard v11.0.3

WhatsUp Gold Distributed v11.0.3

WhatsUp Gold v11

Older Guides

Important Product Licensing Information for WhatsUp Gold v12.3 and Above

With the release of version 12.3, WhatsUp Gold will ensure compliance with your software license device level. Before updating to v12.3, we strongly suggest you check your existing installation for the current number of devices being monitored. If you find you have more devices configured than your license allows, you will have the option to upgrade to the necessary device level or reduce the number of devices to be monitored to the level purchased. For more information please visit: http://www.whatsupgold.com/devicecount.htm

 
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