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Ipswitch WhatsUp Gold Support: Get Help On-Demand

Problems? Get Help with Downloading or Activating. We're here to help. If you encounter issues, please call us at 781 676-5700 (Worldwide) or 800 793-4825 (US/Canada). Select Option 2 (for WhatsUp Gold), then Option 5 (for Customer Service)
Don't Be Shy. Join us at community.whatsupgold.com. Learn, share and interact with network management professionals and the WhatsUp Gold team at our community support site. Explore documentation, forums, and a growing library of active scripts.

User Guides and Release Notes

WhatsUp Gold Product Lifecycle

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WhatsUp Gold product life cycle and definitions and how to obtain the most current version.

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Just released: v16.1

WhatsUp Gold v16

Some of the most requested features are included in WhatsUp Gold v16.1

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Customer Testimonial

"Everything about WhatsUp Gold’s v16 breathes simplicity. The single Web console saves us valuable time by enabling our team to monitor our national network from one screen. The core functionality is really impressive; we expect the wireless management and VMware monitoring capabilities to have a real impact on our operations."

Michael O'Quin
Network Administrator
Pacific Retirement Services

Support Resources