WhatsUp® Gold Training

The Get Started with WhatsUp Gold Administration course introduces Progress WhatsUp Gold for administrators. This course provides a foundation for network administrators and IT operations professionals to be able to configure, discover, and manage their networks. Students will also learn about the basic functionality included with WhatsUp Gold for monitoring their network, creating actions and alerts in response to device conditions, and generating reports based on their network. 

It is available in a private live on-line lecture based class taught by an experienced instructor who is available for custom questions during the session. It is also available as an e-learning course delivered in an on-demand format. In the e-learning option, course materials are available 24/7 and with full access to the resources for a year.

Version Compatability

This course is compatible with Progress WhatsUp Gold 21.

What You Will Learn

After taking this course, you should be able to:

• Apply credentials and discover devices on your network.
• Add monitors for your devices.
• Create email notifications in response to network events.
• Use dashboards to visualize your network and produce reports.
• Add users to WhatsUp Gold
  

Prerequisites

Students must have WhatsUp Gold installed on their network.

Power Boost training helps experienced WhatsUp Gold customers master their use of our software and improve their network monitoring skills. Learn more best-practices and uncover WhatsUp Gold capabilities you may have not yet discovered!

This course is designed for WhatsUp Gold users who have been actively using the product in an actual network environment. Power Boost best practices are built from a combination of product expert expertise and best-practices identified by WhatsUp Gold customers for use inside their own organizations.

It is available in a private live session, on-line, lecture based class taught by an experienced instructor who is available for custom questions during the session. It is also available as an e-learning course delivered in an on-demand format. In the e-learning option, course materials are available 24/7 and with full access to the resources for a year.

Topics Covered

• Preparing your network for discovery
• Administrative functions for users, groups, access controls and email settings
• Best-practices to ensure security through external user authentication and user groups definition
• Device states, device groups, device dependences and advanced mapping features
• Improving your Alerting notification policies, thresholds and blackout libraries
• Advanced Performance Monitoring and how to combine elements of WhatsUp Gold to fine tune your alerts
• Practical strategies to prevent Alert Storms
• Dashboard customization best-practices to provide exactly the information you need, where and when you need it

Power User training is a capstone course designed for experienced WhatsUp Gold administrators looking to optimize the power of their deployment. If you are interested in developing new skills, enhancing your current expertise, and becoming a WhatsUp Gold power user, this virtual, labintensive course will leverage and extend your product knowledge with hands-on training and best practices applications.

For WhatsUp Gold administrators on the academic track, Power User Training is the final course offered to prepare you for the WhatsUp Gold certification test.

This live, virtual course features one day of intensive instruction and hands on activates with an additional half day of instructor facilitated workshop. Hands-on lab exercises, the class curriculum and workshop time gives students with the opportunity to introduce real-life examples of issues and challenges for discussion and resolution.

Upon completion of this course, the student will be:

• Proficient on advanced topics concerning the essential components of WhatsUp Gold
• Able to immediately apply the training, adopt best practices and better optimize their WhatsUp Gold implementation
• Able to proactively monitor, identify, and resolve issues before they become end-user problems.

Topics Covered

• How to actively monitor the network and its performance
• Leveraging scripting to extend abilities of active and performance monitors
• Advanced uses of actions and action policies
• Custom device states
• Custom dynamic groups
• Fine tuning performance monitors and alerts.

Who Should Attend

This course is designed for those who have one to two years of WhatsUp Gold experience, a working knowledge of network/server administration or who have completed the Getting Started and Power Boost courses.

WhatsUp Gold Intensive Training is a live, virtual, three consecutive-day session. Studends access hands-on lab exercises using Amazon Web Services via Remote Desktop from their own location. An alternative learning choice to the combination of “Getting Started,” and “Power Boost,” courses, this three-day course covers WhatsUp Gold and add-on modules and:

• Provides the practical knowledge and problem-solving skills needed to carry out your most important network management tasks
• Features a series of stimulating and challenging hands-on lab exercises
• Is the final course offered to prepare you for the WhatsUp Gold certification test.

Upon successful completion of this course, you will be ready to adopt best practices to manage your WhatsUp Gold installation using the Virtual, Cloud Monitoring, Network Traffic Analysis and Configuration Management tools. You will also have gained the skill required to:

• Troubleshoot network and systems performance issues
• Manage user accounts and security using third-party authentication systems such as Active Directory®
• Proactively monitor, identify, and resolve issues before they become end-user problems.

This course is a live, on-line, lecture-based class taught by an experienced instructor who is available for any of your questions during the session.

Topics Covered

• Document your network
• Map the network and connections
• Monitor and assess the performance of your network
• Administrative functions for users, groups, access controls and email settings
• Create alarms, actions and alerts
• How to leverage reports and dashboards
• System administration and maintenance
• Monitoring virtual host statistics
• Identifying network and server performance issues.

Who Should Attend

The course is designed to elevate the novice user to an expert level. The best-prepared students have a working knowledge of network/server administration and terms, and are just getting started using WUG but have less than two years of WUG experience.

WhatsUp® Gold Professional Certification is a comprehensive certification exam that tests your depth of knowledge about network management, the WhatsUp Gold product, and its associated plug-ins. By passing this exam, you are a recognized “WhatsUp Gold Certified Professional” who has proven network management skills and is an expert in the advanced use of WhatsUp Gold.

The benefits of certification: 

• Prove your expert status as a WhatsUp Gold user and clearly demonstrate your understanding of industry network management best practices
• Acquire formal certification in the network management field
• Establish your credibility and expertise with your company and your peers
• Gain further visibility within the industry.

As a WhatsUp Gold Certified Professional, you will be more productive, resourceful, and able to quickly and expertly address your organization’s network performance problems to better optimize the network, reduce network downtime, and proactively and intuitively resolve complex network issues.