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WhatsUp Gold Standard

An easy-to-use and cost effective network management solution for small and mid-sized businesses.

  • Proven on SMB networks just like yours
  • The best price-performance value on the market today
  • Robust, easy-to-deploy and hassle-free
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WhatsUp Gold: Special Offer Free Engineer's Toolkit

The Challenges of Today's Complex SMB Networks

For many SMBs, manual network management processes may suffice when there are a few end users and applications. But when business growth occurs, managing multiple endpoints, remote users, and devices manually, becomes a very cumbersome task. It's time for some automation and proven management processes.

As a network administrator at a growing SMB, you need real-time visibility into how your network is performing, its underlying topology, and its dependencies. You want to be alerted when things go wrong and you also want to reduce the number of problems, by developing proactive network management practices. Lastly, as the business grows, you need to understand how to enable structured growth of the network in concert.

WhatsUp Gold Standard is a cost-effective network management solution designed to monitor small and mid-sized business (SMB) networks and ensure stable growth in the future. It's tried, tested, and proven on networks just like yours, and offers the best price-performance value compared to any other network management solution on the market today. With WhatsUp Gold managing your network infrastructure 24x7, you can be assured that you have the necessary visibility and control to meet the demands of your business.

With WhatsUp Gold Standard, you have 360° visibility, actionable intelligence, and complete control to make not only fast decisions, but better ones. When you invest in WhatsUpGold Standard to monitor your network infrastructure, you're not just buying some software, you're teaming up with a company that's been building robust, easy to deploy and hassle free network management solutions for nearly 20 years.

With WhatsUp Gold Standard Edition, you get:

  • High performance predictive and pre-emptive monitoring of networks and systems infrastructure and core IP services 24/7
  • Highly flexible, automated, and comprehensive network discovery and mapping
  • A powerful alert management platform, featuring easy to use alarms, alerts and notification capabilities for real-time operations support
  • Quick navigation with intuitive Web and Windows consoles
  • Air-tight security and configurable role-based management
  • A platform installed in just minutes and designed to be simple and intuitive to use right out of the box

Get Started Today! Download a Free Trial.

Make more from your WhatsUp Gold investment

The new WhatsUp Gold v14.3 is even faster, easier and scalable than ever before. Packed with new usability features that ensure rapid time to value, and new innovations across multiple plug-ins – your WhatsUp Gold investment is designed to make IT Management simple!

New in WhatsUp Gold

WhatsUp Gold v14.3 offers many new capabilities –

  • Pre-configured views tailored to support common tasks such as remote site management, active, passive or performance management for rapid time to value
  • Easy copying of existing monitoring settings to new devices for faster deployment and time to value
  • Consolidated report views on all monitors for a device, or, for all devices per monitor for improved usability
  • Multiple changes to database storage, optimization and querying techniques for marked performance improvements
  • Added support for standard SQL clustering to enable enterprise level data resiliency
  • New SMS alerts with more information on affected devices to enable faster troubleshooting and resolution

WhatsUp Gold v14.3 also includes new innovative capabilities in individual plug-ins including WhatsUp Gold Whats Virtual, Flow Monitor and WhatsConfigured.

New in WhatsVirtual

Managing dynamic VMware environments in a separate console from your physical servers creates gaps in visibility since you can’t properly track and isolate problems as your physical server to VM mapping shifts over time.  So when problems happen, you don’t have an understanding of:

  • Which servers are hosting which virtual machines (VM’s);
  • How the servers have performed over time;
  • The cause of their failure, say, through automated restarts via VMware HA (High Availability)

This lengthens problem resolution times and makes optimal capacity planning impossible.

WhatsVirtual v2.0: Complete, reliable and seamless physical and VMware virtual environment monitoring from a single pane of glass now extends coverage to dynamic virtual machine live migrations.

WhatsVirtual v2.0 adds new capabilities as follows –

  • VMware vCenter Support
    • WhatsVirtual 2.0 will discover, monitor, report, alert and control all virtual resources through the VMware vCenter for complete accuracy and reliability.
    • WhatsVirtual will also monitor health, availability and performance of vCenter, which is the nerve network of your VMware infrastructure investment
  • VMware vMotion Support - WhatsVirtual 2.0 will track VMs as they move across physical servers, to offer a complete and accurate mapping of VM to physical server relationships at all times, including real-time and historical information reporting and alerting.
  • VMware HA (High Availability) Support- WhatsVirtual 2.0 will offer complete access to VMs as they are automatically restarted or moved to other physical servers due to hardware or Operating System failures.
  • VMware Virtual Clusters Support- WhatsVirtual 2.0 will offer complete access to VMware Clusters including -
    • VMware cluster configurations --so  users can perform manual associations and cluster grouping right from the WhatsVirtual interface
    • New out-of-the-box Workspace views to provide deep visibility across virtual cluster entities  in a matter of minutes
    • Alert Center thresholds configurable at the virtual cluster level to rapidly find out of issues  detected anywhere in the infrastructure
    • Web Reports with virtual cluster information, so users can access VMware related performance information anytime and from anywhere

With WhatsVirtual v2.0, you can truly harness the savings and agility of your virtual environment without missing a beat. Evaluate or buy your WhatsUp Gold (includes WhatsVirtual) license today!

New in WhatsUp Gold Flow Monitor

New IP converged applications like VoIP, video conferencing or file sharing may be dynamically assigned UDP and TCP ports. Other enterprise or web service based apps may communicate via multiple ports and IP ranges. Your goal as a network manager is to ensure that you have full visibility into the nature of all application traffic and the bandwidth that they consume. Also, as you set policies for Quality of Service (QoS) you need to track pre and post policy performance. Only then can you be assured that your network is ready for optimal performance.

WhatsUp Gold Flow Monitor: Powerful reporting, real-time alerting and broad flow monitoring support across all industry standard protocols now extends support for dynamic application usage and advanced QoS analysis.

WhatsUp Gold Flow Monitor adds new capability as follows -

  • Intelligently identify, classify and oversee NBAR (Network Based Application Recognition) traffic, including difficult-to-classify protocols and applications that utilize dynamic TCP/UDP port assignments.
  • Provide full visibility into pre and post policy traffic usage, including dropped packets through advanced CBQoS (Class Based Quality of Service) support.
  • Enable users to configure and associate multiple ports and IP ranges for any application, so top application reports will show real application usage from multiple data points.
  • Visualize network traffic information and reports using new stacked time charts to fully understand traffic evolution over time.
  • Dynamically  change network traffic views and reports  by adding or removing specific sources

With WhatsUp Gold Flow Monitor, you can manage all your network and application traffic and ensure the success of network traffic prioritizations and other policies. Evaluate or buy your WhatsUp Gold (includes Flow Monitor) license today!

New in WhatsConfigured

  • Export of WhatsConfigured information into external storage for archiving and compliance, to minimize risks and standardize internal operations processes.

New in Failover Manager

  • WhatsUp Gold has been certified to be deployed in a SQL cluster offering such benefits as:
    • Improved enhanced performance of Failover Manager including both database and application redundancy.
    • The ability to use standard database tools for backup and restore activities
  • Improved WUG database mgmt -  Including data query optimizations and automatic table index defragmentation, to increase DB efficiency and performance

About Virtual machines

WhatsUp Gold can be installed and will operate on virtual machines powered by VMware and Microsoft Virtual Server, as long as the virtual server's resources meet that of the WhatsUp Gold system requirements.

Software requirements

  • 32-bit and 64-bit support for the following OS versions: Windows 7, Windows Vista Ultimate (SP2 recommended), Windows Vista Business (SP2 recommended), Windows XP Professional SP3, Windows Server 2003 SP2 (or later), Windows Server 2008 SP2, or Windows Server 2008 R2
  • 32-bit and 64-bit support for the following virtual server environments: VMWare ESXi 3.0 or later and Microsoft Hyper-V Server 2008
    Important: If WhatsUp Gold is hosted on VMWare ESXi or Microsoft Hyper-V Server 2008, to avoid licensing issues, make sure that you assign a static MAC address to the virtual machine that WhatsUp Gold is operating on.
  • Microsoft SQL Server 2005 Express Edition (included), SQL Server 2005 Standard or Enterprise Edition, or Microsoft SQL Server 2008 Standard or Enterprise Edition (optional)
    Important: If using Microsoft SQL Server Cluster 2005, 2008, or 2008 R2, WhatsUp Gold must be configured to use a remote database. Installing WhatsUp Gold to the cluster is not supported.
    Important: WhatsUp Gold does not support non-English versions of Microsoft® SQL Server® 2005 or Microsoft SQL Server 2008.
  • IIS 6, IIS 7, or Ipswitch Web Server
  • WhatsUp Gold Web interface, Microsoft Internet Explorer 7.0, Microsoft Internet Explorer 8.0, or Firefox 3.0
  • WhatsUp Gold Mobile interface, Mobile Safari 2.2, Microsoft Internet Explorer Mobile 6.1, or Opera Mini 4.2
  • Microsoft .NET Framework 3.5 (required), Microsoft .NET Framework 3.5 SP1 included in install
    Important: Microsoft .NET Framework 3.5 SP1 is not compatible with Windows SharePoint Services 2.0. If you are running SharePoint Services 2.0, you should not upgrade or install WhatsUp Gold. WhatsUp Gold requires Microsoft .NET Framework 3.5 SP1 and automatically installs this package if not present on the system. For more information about the issue, see the Microsoft Knowledge Base article.
  • Microsoft Windows Scripting Host v5.7 (or later)
    Note: Windows Scripting Host is installed with the Windows operating system. To verify your version, run cscript.exe at a command prompt. If you need to update Windows Scripting Host, refer to the Microsoft Windows Scripting Host site.
  • Microsoft SAPI 5.1 (required for Text-to-Speech actions)
  • WhatsVirtual plug-in supports virtual hosts and virtual machines running on VMware virtual environments including: VMware vCenter Server 4.0 and VMWare ESXi 3.5 or 4.0

Additional software requirements for WhatsUp Gold Flow Monitor

WhatsUp Gold Flow Monitor has the same base system requirements as WhatsUp Gold v14. In addition, WhatsUp Gold Flow Monitor requires:

  • WhatsUp Gold v14 Standard Edition, Premium Edition, MSP Edition, or Distributed Edition
  • At least one routing device that supports NetFlow versions 1, 5, and 9
    - or -
    At least one routing device that supports sFlow version 2 and 5
Note: WhatsUp Gold Flow Monitor performs well in most installations that use SQL Server 2005 Express. However, some large data collections, that require 4 GB of data storage or more or where data is collected and archived over a long period of time, may require 32-bit MS SQL Server 2005 Standard or Enterprise Edition, 32-bit or 64-bit Microsoft SQL Server 2008 Standard or Enterprise Edition, or 32-bit or 64-bit Microsoft SQL Server Cluster 2005, 2008, or 2008 R2 (all editions except Microsoft SQL Server Express edition).

Hardware requirements

  Recommended Required
Processor(s) WhatsUp Gold: Dual-core
Flow Monitor: Quad-core 		WhatsUp Gold: Single-core
Flow Monitor: Dual-core
Processor Speed 2 GHz or more 2 GHz
RAM WhatsUp Gold: 4 GB
Flow Monitor: +4 GB 		WhatsUp Gold: 2 GB
Flow Monitor: +2 GB
Hard drive space for application, SQL Server Express Edition dbase application, and supporting framework 3 GB 2 GB
Hard drive space for dbase and dbase logs WhatsUp Gold: 8 GB
or more Flow Monitor: +16 GB or more 		WhatsUp Gold: 4 GB
Flow Monitor: +8 GB
Network interface card 1 Gbps 100 Mbps
CD-ROM or DVD-ROM Required if installing from CD-ROM. Not required for download installations. Required if installing from CD-ROM. Not required for download installations.
Video display resolution 1280 x 1024 or higher 1024 x 768
Sound card SAPI-capable sound card required for Text-to-Speech actions Not required
Modem and phone line Required for pager, SMS, and beeper actions; modem pooling is not supported Not required
GSM modem Required for SMS Direct actions Not required
Note: The WhatsConnected, WhatsConfigured, and VoIP Monitor plug-in system requirements are the same as the WhatsUp Gold requirements. Additionally, the VoIP Monitor requires Cisco IP-SLA compatible devices.
Note: WhatsUp Gold can be installed and will operate on virtual machines powered by 32-bit or 64-bit VMware ESXi 3.0 or later and Microsoft Hyper-V Server 2008, as long as the virtual server's guest OS resources meet that of the WhatsUp Gold system requirements.