Case Study

A Global Life Sciences IT Team Finds Reliable Monitoring with Progress WhatsUp Gold

The Challenge

A global life sciences testing provider needed dependable monitoring for critical lab systems and a large number of servers. Their existing SolarWinds deployment was expensive, difficult to manage, and failed to deliver key capabilities - missing alerts, broken monitors, and no reliable Windows service monitoring.

The Solution

They reached out to Progress WhatsUp Gold to implement a streamlined, effective monitoring setup.

With Progress WhatsUp Gold, they were able to:

  • Monitor 300+ servers, lab instruments, URLs, and Windows services
  • Deploy quickly with handson onboarding and expert guidance
  • Gain a unified dashboard showing the status of all network devices in one view

The Results

Progress WhatsUp Gold delivered a stable, easyto-manage environment that met their operational and compliance needs.

Key outcomes:

  • Reliable monitoring without unnecessary complexity
  • Clear, consolidated visibility across all systems
  • Reduced troubleshooting time and improved team confidence

“WhatsUp Gold is doing great - I wish we deployed it in the first place.”


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CASE STUDY

AT A GLANCE

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