Three Reasons Why You Should Renew Your Service Agreement Today
It Is Critical to Maintain Your Application Security
In the most recent releases (2023.1 and 2024.0), we have made important updates to improve the security of the WhatsUp Gold application, we resolved several minor vulnerabilities (CVEs). For further details about WhatsUp Gold security fixes please see this knowledge base article.
Upgrading to the Latest Release Delivers Loads of New Features
Renewing your Service Agreement allows you to take advantage of the latest functionality. In the last few releases, you would have received several important updates. New features have included:
- Alert Center Notification Improvements
- Bulk Change Options: Active Monitor
- Exclude Irrelevant Monitoring Data
- Continued Focus on Security, Ease of Use & Integrability
For full details, see the Release Notes.
Because the Service Is So Much More Than Support Tickets
Yes, it’s important to have a team of support engineers there for you when you’re faced with a technical issue you can’t resolve. But tech support is not just there for you when things go wrong. With an active service agreement (view the data sheet), you receive:
- Unlimited support during business hours
- Product updates and priority access to bug fixes
- Full access to the Progress Community
- VIP invitations to virtual and local user group activities
- Optional, emergency (extended) support 24 x 7 x 365
- Invitations to participate in product beta programs
When You Renew, Consider Adding These Extensions for WhatsUp Gold
Configuration Management
WhatsUp Gold allows you to automate configuration and change management for routers, switches and firewalls on your network. Archive and audit network configurations. Get alerted to changes. Compare versions side by side with discrepancies highlighted. With the Configuration Management add-on, you can:
- Automate Network Management Tasks
- Schedule Routine Backups
- Automate Change Management
- Define Configuration Policies
Network Traffic Analysis Plus (NTA+)
NTA+ is a network traffic monitoring solution that helps reduce troubleshooting times and determines the root cause of network and application performance issues, such as network delays, outages, configuration issues and performance degradation.
- Measure network and application performance and maintain optimal user experiences
- Gain visibility into cloud (AWS, Azure and Google) networks and equalize visibility across hybrid-cloud environments
- Get detailed insights to identify bandwidth hogs, understand traffic patterns and optimize resource allocation
- Retain raw historical data for months/years, determine trends over time and make data-backed decisions
Log Management
WhatsUp Gold Log Management provides easy visibility and management of device log data – all integrated into an industry-leading interface. With Log Management, you can:
- Manage logs via the same easy-to-use WhatsUp Gold interface
- Monitor, filter, search and alert on logs for every device in your network while also watching for meta trends like log volume changes
- Filter and archive logs to any storage locations for any retention period to comply with regulatory requirements and preserve historic data
Contact Us Today to Discuss Your Needs
Progress believes that our customers deserve the most reliable, secure and up-to-date software solutions.
For limited time, we are running a highly affordable program to explicitly assist customers with lapsed services
agreements
to renew their contracts.
Contact us today regarding our current pricing promotion.