Today’s IT teams are under a heck of a lot of pressure to support multiple directives. They need to deliver IT infrastructure performance that can support defined business goals, strategies and operations. And very important to their success is complying with their commitments to a defined SLA (Service Level Agreement) with their business owners.
I haven’t been at Ipswitch long, but reading about OfCom opening up BT’s network to rivals got me thinking. While BT has avoided an AT&T-like break-up (for now) the ramifications of this are going to make a lot of people either happy or angry – or even both. In theory, rural, underserved customers will enjoy great access and third-party providers will be able to compete on a level playing field.
CROUS Paris provides education and housing services to more than 300,000 students over 80 locations in France. Each year, its 750 employees prepare five million meals, find housing for 6,000 students and process 60,000 scholarship applications. In order to support such a high volume of activity on a network with more than 1000 different IT devices, Mr. Yu, Information Systems Director at CROUS Paris, needed an infrastructure monitoring solution.
Historically, technology adoption has started in the workplace. Computing, unified communications, mobile devices, etc. all got the start in the corporate world and then made their way into the consumer space. In addition, when looking at age demographics, the early adopters of technology are typically twenty somethings.
"The story of the blind men and an elephant originated in the Indian subcontinent from where it has widely diffused. It is a story of a group of blind men (or men in the dark) who touch an elephant to learn what it is like. Each one feels a different part, but only one part, such as the side or the tusk. They then compare notes and learn that they are in complete disagreement." (Source: Wikipedia)
In my last post on the Ipswitch blog, I described how the Internet of Things (IoT) will change the nature of the IT team's role and responsibilities. The primary purpose of initiating an IoT strategy is to capture data from a broader population of product endpoints. As a result, IoT deployments are also creating a new set of application performance management (APM) and infrastructure monitoring requirements.
Spotify recommends the next album you should play. Twitter customizes moments and stories you should be reading. The flash sale site Gilt personalizes online shopping down to your favorite brands and discounts. The best experiences on the Web and mobile apps involve clean design, interesting details and intuitive interactions. When companies strive to offer this experience in their apps, they often turn to the LAMP stack for enablement.
In July this year, a computer fault forced United Airlines to ground its flights in the US for the second time in a matter of weeks. The problem, it turned out, was a ‘network connectivity’ issue caused by a computer router malfunction.
GeoEngineers is a small business with enterprise demands and a lot of pressure on its network. As an engineering firm with 400 employees located in 12 offices, managing the network presents many unique challenges. For example, its earth science engineers must be able to back up project files and submit data from the field at any time of day and from any location.
Auditing network inventory can be time-consuming and tedious. It’s only amplified for organizations with an IT environment that spans across multiple locations. Making matters worse, manual inventories lead to outdated information and issues with compliance audits. But don't just take our word for it.
Most people tend to associate the Dark Ages with horrible things like war, famine, disease and Monty Python but they probably don’t associate it with network performance and availability issues. Unless that person happens to be an IT administrator.
Today we announced the results of our BYOD on Campus survey taken by 313 students at colleges and universities around the U.S. The survey highlights the disconnect that exists on college campuses between students and IT professionals who work hard to keep up with Wi-Fi demand. Students often blame the network for slowdowns while doing their homework. In fact, the source of their frustration can be their fellow classmates who are watching shows on Netflix or listening to their favorite music on Spotify. Survey highlights included:
The goal of every NCAA March Madness team is to reach the Final Four. The experts say this validates the season and makes it a success. Yet, is it enough to just get there? Or does true satisfaction only come when the confetti drops and you are the last team standing? We’ve had a heck of a tournament thus far and it's a shame only one team will win, but that’s just the way the bracket goes. (If you are wondering what this is about, check here for the full Ipswitch Madness.)
When the IT Administrator at an Italian manufacturing company started his job, the IT team was manually monitoring the network on a problem-by-problem basis. It was a understandable drain on resources. And was also affecting the quality of service provided to their business users.
Two regional auto parts companies merged to increase their competitiveness with national chains. But they almost immediately ran into an unexpected network monitoring problem. The IT manager tasked with consolidating the two companies’ network infrastructures found that neither company’s network monitoring products had Layer 2 and Layer 3 discovery capabilities. This would give them enough detail to determine what devices to keep and which to upgrade and force them to spend more than they had budgeted for the project.
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