A university network supports a broad population of students, faculty and others who all rely on a wireless network to do their work. Consider the user population. A big segment of it grew up with the Internet. And they have little patience for dead spots that don’t provide access to it.
When the IT Administrator at an Italian manufacturing company started his job, the IT team was manually monitoring the network on a problem-by-problem basis. It was a understandable drain on resources. And was also affecting the quality of service provided to their business users.
Any large city puts its network of traffic signals to a severe test during drive-time rush hours as cars, trucks and other conveyances stream through the city. That’s why a major Canadian city came to Ipswitch for a network monitoring solution to monitor equipment installed in hundreds of traffic locations throughout its sprawling metropolis.
Two regional auto parts companies merged to increase their competitiveness with national chains. But they almost immediately ran into an unexpected network monitoring problem. The IT manager tasked with consolidating the two companies’ network infrastructures found that neither company’s network monitoring products had Layer 2 and Layer 3 discovery capabilities. This would give them enough detail to determine what devices to keep and which to upgrade and force them to spend more than they had budgeted for the project.
A facilities manager at a global real estate firm called recently. He was literally hot under the collar. Company headquarters on the U.S. West coast had been fitted two years earlier with a new HVAC system. It was designed to showcase the firm’s commitment to environmental efficiency. A month before we heard from him, temperatures at HQ started to unexpectedly spike up to the high 80s. And just as quickly subside. More than a few hot heads began to complain.
Convenience stores are the fast way for folks on the road to run in, grab what they need and be off to the next stop in their busy days. But when a regional convenience store chain known for its speedy service found itself spending as much as 6 hours to recover from fairly frequent failures of DVR servers used to help secure its stores, they gave Ipswitch’s network monitoring division a call.
IT professionals seek affordable network monitoring solutions. They’re not interested in trusting free tools to do the work*. Nor do they need to pay a lot of money to get what they need.
By the time a network manager at a Midwestern U.S. non-profit organization called us for help, his 5 year-old wireless infrastructure was buckling under BYOD. Employees trying to work during lunch were complaining that their applications were slowing or even failing to operate.