The Network Monitor

Managing IT is an Olympian task. From looming deadlines to emerging threats, it's no wonder that more IT pros than ever are stressed out over performance and expectations. Effectively meeting the increasingly complex demands of executives and stakeholders with a minuscule budget and limited resources is, in itself, a Herculean feat of physical and mental prowess. With Rio 2016 just around the corner, maybe it's time for another look at the role of IT pros. What does technology at the Olympics look like this time around? And how do tech experts stack up against top athletes when it comes to work ethic and stamina?

One of the biggest headaches for IT is dealing with intermittent network performance problems. These are the kinds of issues that boldly appear but soon vanish before the source can be pinpointed. Only to happen again and again, frustrating and random each time. In most cases, these network performance problems look like they could be rooted in a certain area when, in fact, they lie somewhere completely different.

Last Friday was Sysadmin Day (or, System Administrator Appreciation Day in full form), an annual day of recognition for hard working sysadmins. It was created by sysadmin Ted Kekatos in 2009 after being inspired by an HP ad promoting LaserJet 400 printers where a sysadmin was celebrated by colleagues. For context and the full story, check out this 2011 interview with Ted by Spicehead Nic Tolstoshev.

It's the last Friday in July which means it's the annual System Administrator Appreciation Day, also known as Sysadmin Day. It's kind of the Hallmark holiday of the IT world, but that doesn't mean it doesn't have any significance.

Love them, like them or loathe them, Microsoft applications and technologies are part of the IT landscape, and except for mobile, things aren't changing anytime soon. Managing the Microsoft cross-section of your organization's digital ecosystem is key to maintaining your sanity, if not improving your temperament.

With bandwidth demands on K-12 networks increasing and education budgets shrinking, school IT departments are hard pressed to deliver on the promise of education technology.

As I watched Star Trek Beyond in the theater, I couldn’t help but relate working on an IT team to working on the USS Enterprise. All that they endure in this latest installment is metaphorical to everything IT does for a business. It’s easy for IT teams to fall apart when team members lose themselves, due to selfishness or burnout. It’s equally important for IT to keep the ship (or USS Enterprise) in running order. The movie evens starts with Kirk feeling bored and disassociated with his current job after being in space for 995 days, something which IT pros can all relate. "The grind", as we like to call it.

I’ve been to many IT conferences over the years, some have been underwhelming, and some have been more than worth the trip. Cisco Live US 2016 last week in Las Vegas definitely falls into the latter category. And it’s certainly justified, grown men playing Pokémon Go aside. Our booth was “standing room only” from beginning to end and our conversations with our fellow IT brethren were very interesting and enlightening. Even Diglett stopped by to say hello.

CompTIA A+ certification gives you a basic foundation in networking, software and PC hardware. Server+ certification helps you dig deeper into those concepts as they relate to the server. The latter credential tells shops you have what it takes to be a server technician, server support specialist, server administrator or storage administrator.

I work in the IT business, so when something as monumental as Pokémon GO is taking over headlines for more than a week I usually ask a few questions. The first thing folks with an IT background ask themselves is how this phenomenon will affect the network bandwidth of a business. It’s an important question to ask, but the answer in this instance is, “Not at all.”

Over the years IT pros have had to get used to less autonomy in terms of what touches their networks. Back in the day, IT loved RIM’s BlackBerrys because they were built for security. They never liked Apple iPhones. They were built for consumers, not IT security pros.

Let's cut right to the chase here, the life of an IT pro is hard. With endless to-do lists stuffed with infrastructure maintenance, security management and support, it's always a new adventure. Unfortunately for us, it doesn't look like things are getting any easier. Technological trends such as BYOD have made many aspects of modern business more efficient, but they've also increased the complexity of IT environments and made processes such as endpoint security management a real thorn in the side of many an IT pro.

Navigating software licensing models has always been a challenge, but the rise of virtual computing and the cloud has made it even harder.

Vegas in July is kind of like a giant data center without AC.

With the advent of BYOD, it seems like just yesterday that a new mobile movement was making waves through enterprise organizations across the globe. BYOD offers new opportunities for increased productivity, but it also raises a slew of difficult security questions. While many IT pros are still wading through the repercussions of this mobile onslaught, a fresh, new user revolution is creating similar buzz (and similar problems).

Instead of sharing out each of my tips on enabling and configuring SNMP on Windows, Cisco, Linux, Unix and ESXi in separate posts, I've amassed them here for a one-stop-shop.

Your first exposure to any tool can be daunting to say the least. In the instance of WhatsUp Gold, we strive to make that initial process of implementing IT monitoring as simple and smooth as possible. With some guidance you can harness the flexibility of this powerful tool fairly quickly, because we know that you don’t have time to be dealing with large learning curves.

To the non-technical, network performance management may seem like the activities of a secret society.

A network isn’t just a technology backbone that supports a business. It is the business. When networks, servers or apps fail, things can come to a full stop. That is, except help desk tickets. Those will start showing up like a flash mob, descending upon the IT team full of complaints and concerns that take up time needed to solve the problem. It’s a vicious cycle that no IT pro wants to deal with.

Picture this: Someone in your office decided to buy a new app. Maybe they told you about it ahead of time, maybe not. While you may rightfully assume this is a responsibility of an application development team, app monitoring often falls to sysadmins or network admins. Either way, if you develop an informal application footprint, you can save yourself headaches later. The seven tips below can get you started in developing a footprint for the application. They'll make you a smarter user of your network monitoring tool if the app ever strays into rogue territory.